Mitel doesn’t show Softphone on Connect

Q: One of our salespersons would like to switch between Desk phone and Softphone. However, Mitel shows Desk phone but no Softphone. Why?

chicagotech.net: You need to enable softphone on Connect Director. You can do this from the director under the users Telephony tab by selecting the check box to use softphone.

Please view this step by step video:

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Bob Lin

Bob Lin, Chicagotech-MVP, MCSE & CNE Data recovery, Windows OS Recovery, Networking, and Computer Troubleshooting on http://www.ChicagoTech.net How to Install and Configure Windows, VMware, Virtualization and Cisco on http://www.HowToNetworking.com

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