Fixing Windows Update Error 0x80d02002

Q: My Windows 10 gets this error message when I do the Windows update: Error 0x80d02002. Any fix?

chicagotech.net: Search online find these suggestions:

[Fix] Windows Update Error 0x80d02002 in Windows 10 » Winhelponline

Solution 1: Reset Windows Update Components

Follow these steps to reset the Windows update components manually.

  1. Open an Command Prompt (Admin).
  2. On the admin Command Prompt window, type (copy and paste) the commands below one at a time, and press ENTER:
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
ren C:\Windows\SoftwareDistribution SoftwareDistribution.old
ren C:\Windows\System32\catroot2 catroot2.old
net start wuauserv
net start cryptSvc
net start bits
net start msiserver

 
3. Exit the command prompt.
4. Restart Windows and then attempt to install the problematic update. 

[Fix] Windows Update Error 0x80d02002 in Windows 10 » Winhelponline

Solution 2: Check the Regional and Language settings

It’s possible that your regional settings are incorrect. For instance, you may have the region set for a different country where you visited earlier, and have forgot to update the setting after returning to your home country.

[Fix] Windows Update Error 0x80d02002 in Windows 10 » Winhelponline

  1. Open Settings (WinKey + i)
  2. Click Time & Language
  3. Select Region & Language from options on left
  4. Verify your Country/Region is correct from drop down list
  5. Ensure the appropriate Language Pack is installed. If it’s in the state of being “available”, click Download and let the system install it from Microsoft servers.

Solution 3: Run the Windows Update troubleshooter

  1. Download the Windows Update Troubleshooter, and then select Open or Save in the pop-up window.
  2. Select Next and follow the steps in the wizard to find and fix problems with Windows Update.

Solution 4: Check For Corrupted System Files

If any System Files get corrupted or Missing From Windows computer, you may get different problems include update installation errors. We Recommend To Run System File Checker to make sure any corrupted system file not causing the issue.

To Run SFC (System File Checker ) Utility Open command prompt as administrator, Type sfc /scannow and hit the enter key. this will scan for missing corrupted system files if found any the utility restore them form a special folder located on %WinDir%\System32\dllcache. Wait until 100% complete the scanning process, Then After Restart windows and check for updates. If SFC Utility Scan Results found corrupted files but unable to fix then Run DISM Tool Which enables SFC Utility to Do its job.

Solution 5: Perform Clean boot and install the Windows update.

Solution 6: Download the Windows update to the local machine and install from there.

Solution 7: If there are multiple Windows updates, install them one by one.

Solution 8: I fixed this problem on my computer by downloading and installing  KB890830 manually.

https://www.catalog.update.microsoft.com/Search.aspx?q=kb890830

https://www.catalog.update.microsoft.com/Search.aspx?q=kb890830

Published by

Bob Lin

Bob Lin, Chicagotech-MVP, MCSE & CNE Data recovery, Windows OS Recovery, Networking, and Computer Troubleshooting on http://www.ChicagoTech.net How to Install and Configure Windows, VMware, Virtualization and Cisco on http://www.HowToNetworking.com

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