Q: The Microsoft Edge and Chrome change the Language from English to Chinese. The Windows still uses English as Language. I can’t figure out how to change it back to English.
Chicagotech.net: Assuming the Language is English and Region is US in the Control Panel Region, you may follow these steps to change from Chinese back to English.
3. Click on Set Language Preference.
4. Move the English to the top.
Q: After configuring Palo firewall integrating with AD, we can’t login with invalid username or password. The log shows this error: ‘failed authentication for user \’administrator\’. Reason: Authentication profile not found for the user.)
Chicagotech.net: 1. login local admin. No problem.
2. Make sure user is a part of the Administrators on the Firewall.
3. We fixed the problem by adding the domain (chicagotech) in the group mappings and the Authentication profile.
2. Make sure
Q: We just configured Paloalto Firewall and integrated it with AD. When login domain admin, I receive this message: Failed to find auth profile for ADMIN.
Chicagotech.net: Based on Palo website, The possibel cuase is “The runtime user database, lusers.db, has become corrupt. Resolution Upgrade to PAN-OS 5.0 or higher to resolve the issue. Workaround A workaround is to rebuild the runtime user database. This is accomplished by deleting it on the Palo Alto Networks device. The system will automatically rebuild the runtime user database after its deletion. To delete the runtime user database, run the following commands: > delete runtime-user-db > configure # commit force”
Q: We have DYMO LableWriter 450 printer. It works until we changing the label. Why?
Chicagotech.net: The DYMO label back has a mark. If you put label incorrect way, it doesn’t print. Make sure the Label mark is on the back side.
File History is a built-in tool that was first introduced in Windows 8 and it allows you to recover files you might have accidentally deleted, or restore a modified document to an earlier version.
To use it, you’ll need an external hard drive or a large capacity USB flash drive. You can set it up to use a network location, too. File History will automatically back up Favorites, Contacts, Desktop items, and more.
File History is turned off by default. To turn on and Configure File History, type: file history into the search box and hit Enter or select it from the results at the top.
Q: One of our users has a blue screen problem. In the past couple days, when he opens a word document, the windows crashes with a blue screen, and then restart the windows.
chicagotech.net Assuming he is running windows 10, it could the Windows update issues. Check the status of Windows updates and install the latest updates .
Q: We created a conference room in Office 365 resources and assigned permissions to everyone. However, Users can’t see the calendar. Why?
chicagotech.net: The user may need to open it first. Go to Calendar>Files>Open another calendar.
Q: My Outlook shows 1 unread message. However, I can’t read it in reading panel. Why?
Chicagotech.net: It is hind in the Today. Click Today, you should see the email.
Q: After we received a Microsoft Email about join Microsoft Team and we did, we can’t use Skype any more. It is offline. How can we fix it?
www.Chicagotech.net: Since you have switched Skype to Team, you may need to download and use Team. Login Office 365, click on Team icon to install it.
Q: We use office 365 and some of Outlook don’t show Skype icon in Meeting. Why?
Chicagotech.net: In most cases this is Add-ins issue. Go to Files>Options>Add-ins. Make sure Skype meeting Add-In for Microsoft Office is enabled.
After that, you should see Skype Meeting icon.
