Symantec Endpoint Protection block accessing network

Situation: the cline has Windows 10 computer with SEP. He can’t access the network shared drives. If he uninstalls the SEP, he can access those network drives.

Cause: The SEP firewall may block network traffic that the network application requires to function properly

Resolution: 1. re-configure SEP firewall.

2. Disable the SEP firewall.

3. Create allow rule on SEP.

Published by

Bob Lin

Bob Lin, Chicagotech-MVP, MCSE & CNE Data recovery, Windows OS Recovery, Networking, and Computer Troubleshooting on http://www.ChicagoTech.net How to Install and Configure Windows, VMware, Virtualization and Cisco on http://www.HowToNetworking.com

One thought on “Symantec Endpoint Protection block accessing network”

  1. To work around this issue please do the following:

    1. Open SEP client GUI
    2. Choose [Change Settins]
    3. Click [Configure Settings] for Network and Host Exploit Mitigation.
    4. In [Firewall] tab, enable [Enable network application monitoring] once then push OK.
    5. Click [Configure Settings] for Network and Host Exploit Mitigation again.
    6. disable [Enable network application monitoring] then push OK.
    7. Close SEP client GUI.

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