Situation: the cline has Windows 10 computer with SEP. He can’t access the network shared drives. If he uninstalls the SEP, he can access those network drives.
Cause: The SEP firewall may block network traffic that the network application requires to function properly
Resolution: 1. re-configure SEP firewall.
2. Disable the SEP firewall.
3. Create allow rule on SEP.
To work around this issue please do the following:
1. Open SEP client GUI
2. Choose [Change Settins]
3. Click [Configure Settings] for Network and Host Exploit Mitigation.
4. In [Firewall] tab, enable [Enable network application monitoring] once then push OK.
5. Click [Configure Settings] for Network and Host Exploit Mitigation again.
6. disable [Enable network application monitoring] then push OK.
7. Close SEP client GUI.