Keep locking the user account after changing the password

Situation: After the client forced everyone changing their password, one of user accounts keeps locking.

Troubleshooting: we find they use the account on Canon One Touch feature. Whenever people scan using One Touch, it doesn’t scan and eventually locks the account. Changing the password in Canon printer fixes the problem.

Published by

Bob Lin

Bob Lin, Chicagotech-MVP, MCSE & CNE Data recovery, Windows OS Recovery, Networking, and Computer Troubleshooting on http://www.ChicagoTech.net How to Install and Configure Windows, VMware, Virtualization and Cisco on http://www.HowToNetworking.com

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