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Windows User Profile Issues 

Case 1 The user loses his settings after re-logon

Case 2 The user logon using a temporary profile.

Case 3 Whenever the user logon, the Windows creates another profile. For example, the user has profile called chicaotech. When he logs on, the Windows creates chicagotech.000. The chicagtech.000 will be disappeared after the user logoff.

Case 4 - If you have a Windows 2000 user account that misbehaves, it may be due to a corrupt user profile.

Case 5 - after you perform a clean Windows installation, you may receive the following error message: Windows cannot load profile. It may be corrupt. Contact your administrator.

Resolutions: 1 make sure the user has rights on the profile folder, Users or Documents and Settings.

2. Delete the profile and then have the user re-logon. That will create a new profile.

2. Copy a good profile to replace the corrected profile by following these steps:

1.

Log on as a user other than the user whose profile you are copying files to or from.

2.

In Windows Explorer, click Tools, click Folder Options, click the View tab, click Show hidden files and folders, click to clear the Hide protected operating system files check box, and then click OK.

3.

Locate the C:\Documents and Settings\Old_Username folder, where C is the drive on which Windows XP is installed, and Old_Username is the name of the profile you want to copy user data from.

4.

Press and hold down the CTRL key while you click each file and subfolder in this folder, except the following files:

Ntuser.dat

Ntuser.dat.log

Ntuser.ini

5.

On the Edit menu, click Copy.

6.

Locate the C:\Documents and Settings\New_Username folder, where C is the drive on which Windows XP is installed, and New_Username is the name of the user profile that you created in the "Create a New User Profile" section.

7.

On the Edit menu, click Paste.

8.

Log off the computer, and then log on as the new user.

Note You must import your e-mail messages and addresses to the new user profile before you delete the old profile. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

313055 (http://support.microsoft.com/kb/313055/) OLEXP: Mail folders, address book, and e-mail messages are missing after you upgrade to Microsoft Windows XP

3. Create a New User Profile in Windows XP Professional

1.

Log on as the Administrator or as a user with administrator credentials.

2.

Click Start, and then click Control Panel.

3.

Click User Accounts.

4.

Click the Advanced tab, and then click Advanced.

5.

In the left pane, click the Users folder.

6.

On the Action menu, click New User.

7.

Enter the appropriate user information, and then click Create.

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