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Windows FAQs

Blue screen while logon
Can I install the full version Windows over the evaluation copy
Can ping IP and map UNC but can't ping computer
Can't change Computer Name - Network ID tab is grayed out
Can't delete a open file - Resolution with screenshots
Can't delete or move a file or a folder
Computer started rebooting randomly
Don't create the username as the same as the computer name
Fixing Windows Taskbar empty
How to change the auto disconnection settings

Don't want computers show up in Network Neighbor
How to change process priorities
How to check status of my computer
How to create a batch to stop a service that is dependent on other services.
How to convert FAT32 to NTFS
How to hide a shared folder
How to hide a computer
How to prevent a user to send a message using net send
How to print the command output into a file
How to mirror Laptop, tablet or phone screen to a TV
How to recover corrupted dll
How to stop the Messenger Service ads
How to tell who is logged on at a remote computer

Media Player can't play DVD because a compatible decoder
My windows 2000 PRO has no "Sharing" option at all, how can I enable it?
Netlogon Service doesn't start
Info: Network connection problems on a Windows XP SP2 running multihomed computer
No icons show on the Desktop

Offline files synchronizing issue
Prompt for the guest password

Reboot before login screen even happens to safe mode
Roaming Profile Issues
Run Batch on Scheduler get error code 10
Run a program as a service
The user account does not have permission to run this task
The volume you have selected may not be extended - Resolution with screenshots
Troubleshooting Black Screen
Troubleshooting Loud Fan on Server
Unable to complete the operation on "Application"
Unable to remove a gropram from Windows Add/Remove
XP can see win98 but win98 can't see XP
Wake On LAN Issues
Workstation doesn't start
Why some users do not receive your message
Why my win98 always logs on using one username even I am in a domain network
Window booting issue
Windows Update is required repeatedly
Windows Update is required repeatedly every system shutdown


 

Blue screen while logon

Symptom: you get a blue screen while logon one of the users. However other users work fine.

Cause:  the profile was damaged. For consultants, refer to 083104TB

Can I install the full version Windows over the evaluation copy

 Yes, you can install the full version Windows or use Product Key over the evaluation copy by selecting Upgrade option when running setup.exe from the full version CD.

Can ping IP and map UNC but can't ping computer

If you can ping ip and make the shared folders using UNC but not ping computer, it is possible the master browser issue. 1) Check any errors in Event Viewer. 2) disable other master browser if you have more than one master browser. (Note: in a small workgroup, you only need one Master Browser.)

Can't change Computer Name - Network ID tab is grayed out

1. If this is Domain Controller, you can't change the Computer Name by selecting Network ID and this is by design.
2. If this is member of the domain or workgroup computer, you don't have permission to change the Computer Name.

Don't create the username as the same as the computer name

SYMPTOMS: If you try to create a user account on a computer and try to use the computer name for the user account name, you receive the following error message: The user name may not be the same as the computer name computer name

RESOLUTION: To prevent problems with programs that use NetBIOS name registrations, you should not create the username as the same as the computer name.
 

 

How to change the auto disconnection settings

My win2k keeps losing network connection whit red x and then re-connect after click it

A: you can change autodisconnect time. For example, if you want to setup autodisconnect time to 30 minutes, do net config server /autodisconnect:30.

How to check status of my computer

Net statistics server command provides the statistics for a computer, such as computer start time, sessions, system errors, permission violations and file accessed.

How to convert FAT32 to NTFS

To convert FAT32 to NTFS, at command prompt, type convert drive: /fs:ntfs. You may be asked for enter volume label and schedule next reboot to convert it. If you get "Access denied" or "system error 5", you should logon as the administrator.

How to hide a shared folder

Add a $ sign at the end of the shared folder that will hide it from everyone.

How to hide a computer

Use net command, for example net config server /hidden:yes. Or Use Group Policy to prevent network browsing.

How to prevent a user to send a message using net send

To prevent a user to send a message using net send, you can disable Messenger service. To do that, go to Services (through Control Panel or services.msc) and stop the Messenger service.

How to print the command output into a file

To do this, use command > filename, for example, ipconfig /all >ipconfig.txt.

How to change process priorities

If there are several processes competing for processor resources and you wan to improve a particular software performance, you may re-set process priority. You can do this by opening Task Manager. Under Processes, right-click the name and select Set Priority. Make sure you logon as the same account as the process running. If you get "Access is denied" error when using Task Manager, you may try to use AT 9:00 /INTERACTIVE TASKMGR.

How to create a batch to stop a service that is dependent on other services.

When trying to create a batch file to stop a service that is dependent on other services,  you will be asked if you want to also stop other services. To keep from being prompted, you can add the switch y parameter to the net stop command.

How to stop the Messenger Service ads

The best way to do is install firewall and block UDP ports 135, 137, and 138; TCP ports 135, 139, and 445; and an ephemeral (that is, short-lived) port number greater than 1024.

How to tell who is logged on at a remote computer

To tell who is logged on at a remote computer, use Nbtstat command. You do nbtstat -a computername or nbtstat -A ip. The <03> will show the user name.

Still need help, contact consultant             More resolutions for ChicagoTech Consultants (need password to logon)

My windows 2000 PRO has no "Sharing" option at all, how can I enable it???

A: Install file and printer sharing for MS networks under LAN properties.

Netlogon Service doesn't start

1. The dependent services of the Netlogon service have been changed from the default values and are not properly configured.
2. You removed Client for Microsoft Networks, and then reinstalled it. The dependencies are not reset correctly if the Client for Microsoft Networks component is removed and then reinstalled.

For consultants, refer to netlogon issue and event id 2114, 7024, 5701 5774, 5775, and 5781 page.

Prompt for the guest password

Symptoms: when attempting to browse a networking w2/xp computer, the computer may prompt a screen with computer name\guest and ask for the password.

Resolutions: 1. Create the same logon name and password on both computers.
2. Enable guest account on remote computer.

Run a program as a service

The Windows Resource Kit provides some utilities such as SC.exe, Instrsrv.exe, Srvinstw.exe and Srvany.exe that allow you to create a program
running as a service.

1. Instrsrv installs and removes system services from Windows NT and Srvany allows any Windows NT application to run as a service.
2. To create a script to create and start a service on a remote computer, use the Sc.exe.
3. The Srvinstw.exe tool is the graphical user interface (GUI) version used to create remote services.

XP can see win98 but win98 can't see XP

Symptom: you have 3 computers on a LAN. Two are running Windows XP, and the other is running Windows 98 SE. The problem is that the Windows 98 computer is not seeing any of the computers on the network, though the other computers can see it and it's files on the network. You have enabled sharing and you can ping each other by name.

Resolution: 1. If you setup auto-logon on xp, disable and logon regularly. 2. If you select Family Logon on Primary Network Logon, switch to Client for MS Network. 3. Make sure no firewall running on xp.

Workstation doesn't start

Make sure Client for MS Network is installed.

Why some users do not receive your message

After using net send /user to send server shutting down  message to everyone in the network, you were told that some people did not get your message. It is because their messenger service <03> had been disabled. To check if the particular machine's messenger is disable remotely, you can use command nbtstat -a computername. If the messenger service is running, it should show username with <03>. Otherwise, the service is disable.

Why my win98 always logs on using one username even I am in a domain network

It is setup as auto-logon or you have select Family Logon option (you may have an option to add my password to the password lists on the logon screen). Select Client for MS Network as the Primary Network Logon.

 

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