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VMware vCenter converter issues - Resolution with screenshots

Fatal error occurred. The most common reason for this is loss of network connection.
The wizard will now be closed.
Please check your network connection and try again.
Exception getting Disks and Volumes
sourceStorageInfo is missing
Operating system could not be found
Unable to determine guest operating system
Unable to read OS info from system disk: sysimage.fault.PlatformError
VmiQuerySourceInfoTask::task{0}: Image processing task has failed with MethodFault::Exception: sysimage.fault.UnableToDetermineGuestOs
Failed to get info for \\.\PhysicalDrive0: error Reading disk \\.\PhysicalDrive0's geometry: The device is not ready (21)
Fatal error occurred. The most common reason for this is loss of network connection. The wizard will now be closed.

You may receive the following errors during a physical to virtual conversion.

Fatal error occurred. The most common reason for this is loss of network connection.
The wizard will now be closed.
Please check your network connection and try again.
Exception getting Disks and Volumes
sourceStorageInfo is missing
Operating system could not be found
Unable to determine guest operating system
Unable to read OS info from system disk: sysimage.fault.PlatformError
VmiQuerySourceInfoTask::task{0}: Image processing task has failed with MethodFault::Exception: sysimage.fault.UnableToDetermineGuestOs
Failed to get info for \\.\PhysicalDrive0: error Reading disk \\.\PhysicalDrive0's geometry: The device is not ready (21)
Fatal error occurred. The most common reason for this is loss of network connection. The wizard will now be closed.

Resolutions;
1. You may want to disconnect any virtual disks, USB drive and any external media.
2. Make sure you have good connection if you work on network drive and computer.
3. You may try to re-install VMware Converter.
4. If you have any missing hard disk (as shown below), you may want to remove it before running the converter.


 

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