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Event ID 5737 – The Net Logon service terminated
Can’t start Netlogon
Symptoms:
- The Event Viewer
displays Event ID 5737 – Netlogon: The system returned the following
unexpected error code: The parameter is incorrect.
- Event ID 7024 - The Net
Logon service terminated with service-specific error 5737.
- You may receive this
error “The Net Logon service terminated with service-specific error 5737”
when logon a domain network.
Causes: It may cause by installing
security software, anti-virus, security patch and other third party
programs. The installation may damage a DLL file or Winsock or Winsock32
registry keys.
Resolution:
-
If you are running Windows 2000 with SP2, you
may following the instruction of Article ID 303330
– “Netlogon and Kerberos Key Distribution Center Generate Events
5737 and 7023 and Do Not Start” to add or replace the missing or damaged
Rsaenh.dll file with a known-good copy of this file from another computer.
-
Empty all network
settings; for example, uninstall TCP/IP, File and print sharing, and
Client for Microsoft Networks. Then re-install them.
- You may
want to re-install the suspected software and/or replay the latest SP.
- Setup all
suspected software services to manual and restart the computer. Make sure
the Netlogon service is running and start those software one by one to
check which one make the problem. Then re-install it. You may need to
reply the SP.
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