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Event ID: 11000, Event ID: 14127
Symptoms:
You find the Proxy service and Firewall service do not start, and the
following event ID messages are logged in the Application Event log:
Event Source: Microsoft Web Proxy
Event ID: 11000
Description: Microsoft Web Proxy failed to start. The failure occurred
during Reading protocol rules because the configuration property of the key
SOFTWARE\Microsoft\Fpc\Arrays\{37EABF10-3326-4280-B1AF-DB6DF68A49D0}\ArrayPolicy\Proxy-Protocol-Rules\{FF3DA41B-A332-4B67-8B26-D0ADD2453D8B}\ScheduleUsed
could not be accessed. Use the source location 2.546.3.0.1200.50 to report
the failure. The error code in the Data area of the event properties
indicates the cause of the failure. For more information about this event,
see ISA Server Help. The error description is: The system cannot find the
file specified.
Data:
0000: 02 00 00 00
and
Event Source: Microsoft Web Proxy
Event ID: 14127
Description: The Web Proxy service could not initialize (error code). The
internal error code in the Data area of the event properties indicates the
cause of the failure.
Data:
0000: 02 00 07 80 ...?
Or/and
Event Source: Microsoft Firewall
Event ID: 11000
Description: Microsoft Firewall failed to start. The failure occurred during
Reading protocol rules because the configuration property of the key
SOFTWARE\Microsoft\Fpc\Arrays\{37EABF10-3326-4280-B1AF-DB6DF68A49D0}\ArrayPolicy\Proxy-Protocol-Rules\{FF3DA41B-A332-4B67-8B26-D0ADD2453D8B}\ScheduleUsed
could not be accessed. Use the source location 2.546.3.0.1200.50 to report
the failure. The error code in the Data area of the event properties
indicates the cause of the failure. For more information about this event,
see ISA Server Help. The error description is: The system cannot find the
file specified.
Data:
0000: 02 00 00 00
And the following event ID
messages are logged in the System Event log:
Event Source: Service Control
Manager
Event ID: 7024
Description:
The Microsoft Web Proxy service terminated with service-specific error
147942402.
Or/and
Event Source: Service Control
Manager
Description: The Microsoft Firewall service terminated with service-specific
error 213007.
Resolutions:
This behavior may occur because the Site and Content rules and Protocol
rules are set to use schedules in Policy rules. To determine the rule that
is causing the problem, check the GUID of the rule in the event log, and
then locate this GUID in the following registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Fpc\Arrays\{37EABF10-3326-4280-B1AF-DB6DF68A49D0}\ArrayPolicy
The rule name is listed in the
msFPCName registry value.
To resolve this issue, use either of the following methods:
Method One
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1. |
Start the Internet
Security and Acceleration (ISA) Server Management snap-in. |
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2. |
Right-click either
Site and Content Rules or Protocol Rules, and then click
Properties. |
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3. |
Click the Schedule
Tab, change the Schedule box to any new value, and then click
Apply. |
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4. |
Select the value
again, and change the value back to the original value, and then click
Apply. |
When you use this method, the
ScheduleUsed registry key is created in the registry for the rule that
you selected. After you complete this procedure, start the services. If
services do not start, use the same procedure, but choose another rule.
Method Two
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1. |
Change all
msFPCAppliesAlways registry values to "FF FF FF FF" for each
Proxy-Access-Rules and Proxy-Protocol-Rules entry that is represented
with a GUID under Policy-Access-Rules and Proxy-Protocol-Rules. |
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2. |
Reconfigure the
Schedule policy by using the ISA Server Management snap-in. |
Related Topics
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