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Event ID 0 - The following fatal error occurred in the Remote Web Workplace Application

Symptoms:

1. after logon RWW, you may receive a "Page Not Found” or "The page cannot be d played" message when trying to log on either a client or server.
2. You receive Event ID 0: The following fatal error occurred in the Remote Web Workplace Application after install Windows 2003 SBS SP1.
3. You receive this “Installation Status: Failure. Error Message: An error occurred while copying files for the Administration component. See C:\Program Files\Microsoft Integration\Windows Small Business Server 2003\Logs\SBSMSI-GPMC.LOG for the list of files that were not copied. You may want to run Setup again and reinstall the component” when installing Windows SBS 2003 SP1.

Causes:

1. you installed Windows 2003 SP1 instead of Windows SBS 2003 SP1.
2. The installation of Windows SBS 2003 failed or the downloaded SP1 was corrupted.
3. You have had GPMC 1.02 installed before the SP1.

Solutions:

1. Uninstall Windows 2003 SP1 and install Windows SBS 2003 SP1.
2. Uninstall Windows SBS 2003 SP1 and re-install it following these steps.
3. Uninstall GPMC and re-install it from a file called gpmc.msi from the SBS CD. Re-install the SBS SP1 after reboot.

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