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Troubleshooting SBS issues using CEICW

In the following cases, use CEICW (Configure Email and Internet Connection Wizard) may fix the problems.

Case 1:  The client just replaced a router that is connecting to the Internet. The server could access the Internet but clients. Note: You should run CEICW if you change any network devices such as add, replace, or upgrade NIC driver on SBS.

Case 2: After re-configured the exchange, the client can’t send emails. Note: Whenever you cannot send/receive e-mails, or you make changes on Exchange, you should run CEICW first.

Case 3: The client installed SBS 2003 and the server could access the Internet but clients.

Case 4: After the client upgraded the SP, no one could logon the domain.

Case 5: The SBS Event Viewer shows Event ID 5775 DNS deregistration errors are generated when a domain controller cannot unregister an individual resource record.

Case 6: After the client enabled VPN via RRAS, they experienced some internet access issues. Note: You should run CEICW when you want to create or make changes to the firewall, Terminal Services, Remote Web Workplaces, and VPN.

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