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Microsoft Word Save Problem in Mac Snow Leopard

 

Case 1: When opening a word document in Snow Leopard, it says read only.

Troubleshooting: By default, Mac share in Windows 2003 server is read only. To fix it, Open Computer Manager>Share Options>Share. Right click on the Mac share folder. Uncheck This volume is read-only as shown below.

 

 

Case 2: The user may be able to save the word document one time. After that, he gets access denied. There is a workaround for this issue. if you set the owner of the root of the share to be "network service", the problem goes away. It has to be at the root though. I have replicated the issue on multiple Mac, as well as two different Active Directory domains. d:\Share1\MyFolder\mydoc.docx If you share out "Share1" the owner will need to be "Network Service". It does not matter who owns

 

Case 3: I had similar problem under Mac OS X 10.5.8; Disabling autosave/autorecover solved the problem. In Office 2008. Here's how: In and Office app's Preferences, click the Save icon, then uncheck "Save Autorecover info every ____ minutes."

 

Case 4: This issue only appears to be limited to SMB shares. AFP shares seem to function correctly.

 

Case 5: Donít use both afp and smb. Open the file from word instead of double click.

 

Case 6: I can verify that 10.6.3 fixed our SMB issues in a Windows 2008 R2 domain environment (machines bound to AD) for both Microsoft Office and CS4 apps. We previously could not save to the file server from the apps and now can.

 

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