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Barracuda Backup Issues

 

An authentication error occurred
Barracuda Backup can't backup Exchange in Failover Cluster
Barracuda backup doesn't clear exchange log files
Barracuda ERROR: Failed to backup selected object
Barracuda Failed to backup selected object
Can't backup SQL Database using Barracuda backup
Can't restore a folder in Outlook using Barracuda

Could not open mailbox
Don't see mailbox in Barracuda restore
Error 5.7.1 Unable to relay in Barracuda Load Balancer - Resolution with screenshots
Error backing up selected object
ERROR: Failed to connect via WebDAV for mailbox 'Exchange Backup\SETUP'
Failed to test Connectivity
Low spaces after changing backup from Smart to Full

Mailbox access verification failed, please review reasons
No emails display in Inbox
Upgrade EqualLogic Firmware is grayed out
Username and/or password seem to be incorrect.

 

 

 

An authentication error occurred

Situation: The Barracuda Backup Report has "An authentication error occurred" error logged

 

Troubleshooting: run connectivity test and doesn't pass with Username and/or password seem to be incorrect message. Make sure enter username and password.

 

Could not open mailbox

Situation: When trying to backup Exchange Message level, you receive "Could not open mailbox" message.

 

Resolution 1: Make sure the user you setup has permissions to access the mailbox.

2. Also check this link: Mailbox access verification failed, please review reasons.

3. Upgrade to the latest firmware. Also refer to this link: No emails display in Inbox

3. Also check this link: Failed to test Connectivity

 

ERROR: Failed to connect via WebDAV for mailbox 'Exchange Backup\SETUP'

The mailbox of setup has been moved to a new exchange 2010 so that Exchange 2003 backup can't access it.

 

Failed to test Connectivity

Situation: After Creating a Exchange backup and entering the username and password, you receive Failed to backup.

 

Resolution: We found the user we added in the Barracuda Backup doesn't have Receive As and Send As permissions.

 

Mailbox access verification failed, please review reasons

 

Situation: When testing connectivity, you receive this message: span id="exchange_connectivity_status0" class="error"> Status: Mailbox access verification failed, please review reasons:

UUnable to access mailbox 'blin' on server 'MAIL' storage group 'First Storage Group' mailbox database 'Mailbox Store (MAIL)'

Troubleshooting: the user we added in the Barracuda Backup doesn't have Receive As and Send As permissions to access some of mailboxes.

 

No emails display in Inbox

 

Situation: when trying to restore a email, we open the message level backup and navigate to the Inbox. However, the Inbox doesn't show any emails. The backup report doesn't show any backup errors./p>

 

Resolution: Upgrade the Firmware to 3.1.

Username and/or password seem to be incorrect.

Situation: the client can't backup using Barracuda.

 

Troubleshooting: when we run Test Exchange Connectivity, we receive this message: span id="exchange_connectivity_status" class="style4">Status: Username and/or password seem to be incorrect. Make sure you enter correct username and password.

 

 

 

 

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