To resolve this problem, make sure you have the necessary permissions to
perform the backup and that the folder name is correctly entered and exists.
This is a SCSI bus issue resulting from improperly set SCSI ID numbers,
faulty termination, or cable issues. Consult the SCSI Troubleshooter for help
diagnosing problems with the SCSI bus.
Issues: Backup cannot back up files that are locked open by another
process. If the file does not become available in 30 seconds, the file is
Solution: Close as many running programs as you can before you perform a
backup. There are some third-party backup programs that allow you to back up
This can occur on a multiple-processor computer using fault-tolerant NTFS
drives. There is a fix for this issue included in Service Pack 2 for Windows
NT version 3.51.
The most common reason for this is a problem with the SCSI bus. Verify
that the cables are properly attached to the tape drive and that the SCSI bus
is correctly terminated.
The tape device is not configured correctly for use with Windows NT
Backup. Consult the tape device manual or contact the manufacturer for
Windows NT cannot install tape device drivers during Setup. After Setup is
finished, double-click Tape Devices in Control Panel. If your tape device is
not listed, click Detect. Click OK when you are prompted to install the
drivers for the tape device.
This may be caused by incorrect firmware versions, or by incorrect SCSI
BIOS settings. Check your computer's SCSI BIOS settings to verify that SCSI
Disconnect is enabled. Contact the manufacturer for an updated firmware
revision, if necessary.
The SCSI controller does not properly support the tape device. There may
be a software configuration solution, or you may need to contact the
manufacturer for an updated firmware revision.
The backup set was created in a backup program that supports compression.
Windows NT Backup does not support software compression for backup sets.
This occurs when the catalog file on the hard disk contains incomplete
information. Quitting and restarting Backup may resolve the issue. If not,
locate the catalog file on the hard disk and either rename it or delete it,
and then re-catalog the tape.
These error messages can be generated by trying to restore to a full hard
disk. The catalog files are stored in a compressed format and need to be
expanded on the hard disk at the beginning of the restore operation. You can
resolve these errors by either freeing disk space on the target drive, or by
replacing the hard disk with a larger drive.
Your tape device has incompatible firmware. Contact the manufacturer to
obtain the latest firmware for your tape device.
This indicates that you do not have appropriate permissions for the folder
you are attempting to back up or to which you are restoring files.