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RDC over VPN can't print to local printer

RRAS, VPN, TS/RDP, Routing and remote Access.

RDC over VPN can't print to local printer

Postby guest » Fri Jul 25, 2008 3:11 pm

> 1. A remote Windows XP computer connects to the SBS 2003 domain via a VPN connection, and meanwhile, it connects to a domain workstation in the SBS 2003 domain via RDP.
> 2. The remote Windows XP computer has a local printer connected via TCP/IP; It prints fine locally.
> 3. When connecting to the domain workstation from the remote computer, the printer redirection is OK, but it just fails to print everything.
>
> If I'm off base, please don't hesitate to let me know.
>
> Usually, the VPN connection should not interfere with the printer redirection. I suggest we follow the steps below to troubleshoot this issue.
>
> Step 1
> =======
> Based on my knowledge, if the remote target computer wants to use the printer mapped from a RDP client, the remote target computer needs to have the appropriate printer driver installed. I'd like
> you to double check if the printer works fine when the remote computer connects to the domain workstation through RWW. If it doesn't work either, I suggest we install the printer driver on this
> domain workstation and then check if the issue will be resolved.
>
> If the mapped printer works fine through RWW, let's go ahead to try the next step.
>
> Step 2
> =======
> Let's clear the printer spooler queue on the domain workstation which is connected through RDP.
>
> 1. Click Start, click Run, type "Services.msc" (without the quotation marks) in the open box and click OK.
> 2. Double-click "Printer Spooler" in the Services list.
> 3. Click Stop and click OK.
> 4. Click Start, click Run, type "%WINDIR%\system32\spool\printers" in the open window, and delete all files in this folder.
> 5. Click Start, click Run, type "Services.msc" (without the quotation marks) in the open box and click OK.
> 6. Double-click "Printer Spooler" in the Services list.
> 7. Click on Start. In the Startup Type list, make sure that "Automatic" is selected and click OK.
>
> Step 3
> =========
> Let's perform a clean boot on the domain workstation to eliminate the third party interferences.
>
> 1. Click Start -> Run
> 2. Input msconfig and click OK.
> 3. Click Service Tab and check Hide all Microsoft Services and click Disable All.
> 4. Click Startup Tab and click Disable All.
> 5. Click OK and restart the computer.
>
> Please test this issue in the Clean Boot environment, if the issue disappears in the Clean Boot environment, we can use a 50/50 approach to quickly narrow down which entry is causing the issue.
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Postby guest » Fri Jul 25, 2008 3:12 pm

The fix for this was to apply the registry change to filter the non LPT ports
for capture. Thanks.
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