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Vista printer can't be redirected when using RDC

RRAS, VPN, TS/RDP, Routing and remote Access.

Vista printer can't be redirected when using RDC

Postby fenton » Wed Jul 23, 2008 3:34 pm

The USB printer attached to Windows Vista cannot be redirected to
Windows XP via Remote Desktop.

This issue can be caused by incorrect printer settings or corrupt printer
driver. Based on the current situation, I suggest we perform the following
steps to troubleshoot the issue.

Suggestion 1: Manually check the Printers' redirection option
=====================================================
1. On the Vista machine, open Remote Desktop Connection by clicking Start,
clicking All Programs, clicking Accessories, and then clicking Remote
Desktop Connection.
2. Click Options, and then click the Local Resources tab.
3. Under Local devices and resources, select the Printers check box.
4. Click Connect to start the session.

After that, let's try to check if the Printer shows up in the terminal
session now. However, if this issue persists, please refer to the
suggestion 2 to manually verify the Group Policy

Suggestion 2: Manually check the Group Policy
===========================================
1. On both Windows Vista and XP machines, please click Start, type:
gpedit.msc and then press Enter.
2. Navigate to the following location:

Computer Configuration \ Administrative Templates \ Windows Components \
Terminal Services \ Client/Server Data redirection \

3. In the right panel, please ensure that policy "Do not allow client
printer redirection" is NOT enabled.

Suggestion 3: Check the Printer Spooler service
=========================================
Please ensure that the Printer Spooler service is running on both machines.

1. On Windows XP and Windows Vista machines, click Start->Run, type:
services.msc and then press Enter.
2. Double click the service "Printer Spooler".
3. Please ensure that this service is running now.

NOTE: The Printer Driver on the remote Windows XP machine must not use a
printer monitor, i.e. the printer utility that is loaded in the
Notification Area of the user's Windows Desktop with many economy printers.
These printer drivers are not designed to work in multi-user environments
like Windows Terminal Services.

If this issue persists after performing the steps above, let's continue the
following steps.

Suggestion 4: Verify the Printer Driver and TS00x Ports
=========================================
Please check whether the same printer driver is a Default driver on both
Windows Vista and Windows XP. If not then install the drivers of the
Printer onto the Windows XP machine locally.

1. Logon to the Windows XP machine as an administrator.
2. Start the "Add Printer" wizard.
3. Select "Local printer attached to this computer."
4. Make sure that the "Automatically detect and install my Plug and Play
printer" box is unchecked.
5. Select the LPT Port
6. Select the relevant Printer
7. After completing the installation and setting up on Remote Desktop
connection, make sure that you choose the port in the Printer Properties
that Starts with TS00x ports where * specifies the session number e.g.,
TS001,TS002 and description as Remote desktop Client and the relevant
Printer name
fenton
 
Posts: 421
Joined: Mon Dec 04, 2006 3:25 pm

Re: Vista printer can't be redirected when using RDC

Postby blin » Sun Feb 27, 2011 11:06 am

Also check this page: Printer Redirection Issues in Windows 2008 -
http://www.chicagotech.net/RemoteAccess ... ction2.htm
How to Configure and Troubleshoot Cisco
http://www.howtocisco.com

Tablet and Smartphone Setup Guide
http://www.quicksetupguide.com
blin
Site Admin
 
Posts: 3634
Joined: Wed Dec 31, 1969 7:00 pm
Location: Chicago, USA


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