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Exchange 2007 Event ID 9340 and 9360

Network Sharing , TCP/IP, Internet, Wireless, Exchange, IIS, ISA and Print

Exchange 2007 Event ID 9340 and 9360

Postby guest » Tue Mar 18, 2008 11:59 am

The events 9340 and 9360 could occur if the Offline Address Book (OAB)'s
parent Legacy Exchange DN container was not updated properly.

I suggest we delete the current OAB and then create a new one to check if
the issue persists. To do this:


1). Start the Exchange Management Console on the Exchange 2007 server

2). Expand Organization Configuration, highlight Mailbox

3). Click the Offline Address Book tab

4). Right click the Offline Address list and choose Remove.

5). Then, refer to the following article to create a new offline address

How to Create an Offline Address Book
http://technet.microsoft.com/en-us/libr ... 24270.aspx

6). After creating the offline address list, right click it and choose

Check if the events 9340 and 9360 are still logged.
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