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Vista printer and name resolution issue

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Vista printer and name resolution issue

Postby chicagotech » Mon Sep 24, 2007 5:12 pm

We may have two issues in this case. One is name resolution. To fix it, make sure enable NetBIOS over TCP/IP on all computers (assuming you don't have domain network). Two, you may want to install the printer as local port first and then re-map it. this link may help,

Vista Print IssuesMany Vista printer issues are solved by installing the printer as a Local Printer. 3. If you receive "access denied", check the permeations ...
http://www.chicagotech.net/vista/vistaprint.htm


--
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"Rafael" <Rafael> wrote in message news:D6A6DADC-F968-4EE8-AA7D-F03DE58709B6@microsoft.com...
>I have a problem with my network, similar to those few above, but different
> as well.
>
> I have a HP LaserJet 3020 printer connected to PC (WinXP, computer name:
> office) via USB cable. This PC is connected to WiFi Router via cable (RJ-45).
> There are 3 laptops connected wirelessly to that router also. 2 with WinXP
> and one with Vista. I'll talk about this Vista-One.
>
> So..
> When i'm trying to check out the computers in workgroup - nothing (other
> PC's and Laptops have XP; I suppose that's why).
> When I'm trying to get to the 'office' PC via '\\office' - nothing; info
> that there's no machine like that etc.
> BUT when i tried to connect via IP (\\192.168.5.3) - Vista-One sees folders
> and printers. So i tried to connect to the printer (right click and
> 'connect') and NOTHING - info that the printer is not connected.
>
> What can I do with that in this moment?
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Postby chicagotech » Tue Dec 25, 2007 9:11 pm

this is the only thing that would work for me---thanks!
>
> "JimWae±" wrote:
>
>> Try this
>>
>>
>>
>> Make sure both computers are in same workgroup, then...
>>
>>
>>
>> 1.) Verify that File and print sharing is turned on and properly configured
>>
>> on the XP machine.
>>
>> 2.) Locate and notate the Win XP computer name (i.e. "Desktop") (Found in
>>
>> System Properties in the Computer Name tab)
>>
>> 3.) Locate and notate the printer share name on the XP computer (i.e.
>>
>> "Printer") (Found under the Sharing tab on the Printer Properties page)
>>
>> 4.) On the Vista machine launch the "Add a Printer" wizard
>>
>> 5.) Choose "Add a local printer"
>>
>> 6.) Select "Create a new port" radio button and choose "Local Port" from the
>>
>> drop down menu
>>
>> 7.) Press Next
>>
>> 8.) In the "Enter Port Name:" box enter the following: \\Desktop\Printer
>>
>> where "Desktop" = the computer name from step 2 and "Printer" = the printer
>>
>> SHARE name from step 3.
>>
>> 9.) Select the Printer driver from the list provided or use the "Have Disk"
>>
>> button to install the correct Vista driver if it is not in the built-in
>> list.
>>
>> It is critical that the driver you use is Vista compatible.
>>
>> 10.) Press next
>>
>> 11.) Give the printer a distinct name and choose whether to set as the
>>
>> default.
>>
>> 12.) Press Next
>>
>> 13.) Print a test page to verify functionality.
>>
>> 14.) Press Finish
>>
>>
>> "glorianne" <glorianne> wrote in message
>> news:587CD463-FA66-4DD1-8E98-75115E1EBA01@microsoft.com...
>> >I have tried everything I can think of and I keep getting a message access
>> > deinied when I try to add a network printer. I can see them and they come
>> > up
>> > in the list when windows searches for printers on the network but as soon
>> > as
>> > I try to use it I get the access denied and there is no explanation at
>> > all. I
>> > have it set up do the printers are shared that are connected to the xp
>> > computer ( I have an hp photo printer 8250 and a lexmark 2580 all in one)
>> > I have 2 lap tops bth running vista and the printers are connected to the
>> > computer running xp
>> > I have come to a page several times that asks for a user name and password
>> > which I never set up so there is no way of knowing what it is.
>> > I have been going crazy trying to do this, if anyine can help please email
>> > me at stuat@stuartinteriors.net
>>
>>
>>
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Postby chicagotech » Thu Jan 03, 2008 10:08 pm

Paul,

Thank you so much. This method worked for me too - getting an Epson 760
printer on a (soon to be retired) Windows ME PC to print documents from a
Windows 'Vista Basic' laptop - and it stays on-line after switching off and
then on again! Amazing!

The things we have to do - jumping through hoops - to get Vista to work
properly! And how come Microsoft are'nt aware of these bug fixes (well - I
don't suppose they're too interested in the problems of Windows ME or 98
users any more).

Thanks again.

Howard

------------------------------------------------------

"Paul in Montreal" wrote:

> Hi Howard,
>
> I've found a solution (worked for my setup) that clears the printer offline
> problem when printing from a Vista laptop PC over a home network to a printer
> connected to a Windows98 desktop PC. I never had this problem with my XP
> Home laptop accessing the printers on the Windows98 PC.
>
> With the Vista PC, I was always able to Add my 2 printers (HP PSC 1350 and
> Canon i560) using Vista's wizard (Add a local printer), but after a restart
> of the Vista PC, both printers would be offline. In Printer properties,
> Ports tab, both printers would appear as Client Side Rendering Provider under
> the Description column.
>
> My Vista PC is a new Dell Inspiron 1420, Vista Home Premium (WiFi networking).
> My print server is a Dell Dimension V350, Windows 98 (ethernet networking).
> Home network is WiFi using a D-Link 624 router, WPA-PSK security enabled.
> Canon i560 bubblejet printer on parallel port of Dell Dimension V350
> HP PSC 1350 on USB port of Dell Dimension V350
>
> Here's the fix:
> 1. In Control Panel, Printers, delete offline printers. If they wont
> delete, it may be because there are pending print jobs in the queue. Open the
> printer and Cancel the jobs.
> 2. In Printer properties, Ports tab, delete the previoulsy installed
> printers (offline statuts) that appear as Client Side Rendering Provider
> under the Description column. To do this, highlight the port, then click on
> Delete Port button. Click Apply.
> 3. Restart your PC.
> 4. Now reinstall the printers as follows:
> 5. Open Control panel, Printers, and click Add a printer.
> 6. Click Add a local printer.
> 7. Select the "Use an existing port" radio button, and select LPT1: (Printer
> Port). Click Next.
> 8. Install the printer driver. Mine were found in the list inlcuded with
> Vista. Select the manufacturer and the printer. Click Next.
> 9. In the next window, accept the printer name or type in a new name. Leave
> the "Set as default printer" box unchecked. Click Next.
> 10. Vista should now install the printer. A window should open saying
> "You've successfully added printer name.
> 11. DO NOT Print a test page at this time, because nothing is connected to
> the LPT1 port on the laptop. Just press Finish. The printer you just added
> should appear in the Printers window.
> 12. Click ONCE on the newly added printer to highlight it, then right-click
> and open Properties.
> 13. On the Ports tab, click Add Port…, select Local Port, then click New Port…
> 14. When the Port Name window open, Enter a port name as follows:
> \\computername\printername
> (replace computername with the name of your PC acting as print server, and
> printername with the name of your printer). Click OK.
> 15. You should now have a new port listed on the Ports tab of the printer
> Properties, but now the Description should be Local Port, instead of Client
> Side Rendering Provider. Click OK.
> 16. Now you can go to the General tab, and Print a Test Page.
>
> Hopefully, your test page will print. Then restart your computer to check
> that the printer comes back online.
>
> This procedure worked for me. Hope it works for you too. Let me know. Good
> luck!
> (PS: bi-directional printer support is enabled).
>
>
>
> "Howard - Sheffield" wrote:
>
> > I bought a laptop for my daughter – about two weeks ago – with Windows Vista
> > Home edition. It is working fine generally.
> >
> > I set this up on our home (Netgear wireless router) network – I gave the
> > laptop a ‘name’, and changed the Windows Workgroup to the same as the other
> > two computers on our home network, set up the WEP key – and it connected
> > okay, can access the Internet and can see and be seen on our home network.
> >
> > One of the other two computers (still running Windows ME) has an Epson 760
> > printer attached, and I have never had any problems connecting to this or
> > printing on it - from my other laptop (running Windows XP).
> >
> > In order to add a connection to a network printer (the Epson 760 mentioned
> > above) on to the Vista laptop, I have found that it is not possible to add
> > this directly as a network printer (gives an error message). However (after
> > consulting an on-line forum) I have found that it is possible to add it as a
> > local printer, and then direct Vista to use the network port for the printer
> > on the other computer (e.g. using format of \\network-name\device-name ).
> >
> > Well this works okay – initially. The printer is added – shows on-line - and
> > I can print to it over our network.
> >
> > However – here is the problem. If I turn the Vista laptop off, when I start
> > it again later the network printer appears off-line, even though the Vista
> > laptop is still properly connected to the network (can see and be seen, and
> > can access the Internet). All attempts to turn the printer back on-line fail
> > (either directly or as administrator – using UAC) – showing an error.
> >
> > I have checked various on-line forums (including this one) and many people
> > using Vista computers seem to be suffering this problem – on a range of
> > different printers.
> >
> > I have tried various things –
> >
> > 1. I updated my Windows ME PC to use NTLM2 – but this doesn’t seem to have
> > any effect.
> >
> > 2. I also responded to a Microsoft web page article that someone referred me
> > to (934455 - A "Web Services on Devices"-based printer appears as Offline
> > after you wake a Windows Vista-based computer from sleep). Microsoft sent me
> > a hotfix patch – which I have installed, but this has not had any effect in
> > helping resolve this problem.
> >
> > The only (rather crazy) ‘solution’ that I (and clearly others) have found to
> > work is to delete the printer and immediately re-install it – whereupon it
> > starts working again immediately. This can’t be right – there must be a
> > better way.
> >
> > Perhaps someone has some other suggestions? (or maybe Microsoft could just
> > fix this?)
> >
> > Howard - Sheffield UK
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Postby chicagotech » Sun Feb 03, 2008 9:15 pm

Thank you for the update.

--
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Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com


> Hey guys,
>
> Got this thing working fine now. Followed the various network and sharing
> settings for Vista, relaxed firewall settings for my Lan IP's on network,
> added a local printer port on Vista pc with UNC Pc name and share of XP Pc,
> adding LLTD under adapter settings on vista e.t.c. has allowed me to print
> from Vista to the XP shared out printer. Hope this post helps someone else as
> well.
>
> "Robert L. (MS-MVP)" wrote:
>
>> It seesm to me a security software blocks the ping. To find out it is
>> windows firewall or 3rd party software, try to start the computer with clean
>> boot.
>>
>> windows faqsHow to run Windows OS with a clean boot How to stop the
>> Messenger Service ads How to tell who is logged on at a remote computer ...
>> www.howtonetworking.com/winfaqs.htm
>>
>>
>> --
>> Bob Lin, MS-MVP, MCSE & CNE
>> Networking, Internet, Routing, VPN Troubleshooting on
>> http://www.ChicagoTech.net
>> How to Setup Windows, Network, VPN & Remote Access on
>> http://www.HowToNetworking.com
>>
>>
>> "mugentuner" <mugentuner> wrote in message
>> news:ED4FAF42-4536-4C41-B35D-C76384312C31@microsoft.com...
>> > Thanks Robert. I'll try this as well as some other tips i found on the
>> > site.
>> > This site is a godsend. Also, i'll give you feedback on what i find out.
>> >
>> > "Robert L. (MS-MVP)" wrote:
>> >
>> >> If you restart the safe mode with network on the XP, can you ping it?
>> >>
>> >> --
>> >> Bob Lin, MS-MVP, MCSE & CNE
>> >> Networking, Internet, Routing, VPN Troubleshooting on
>> >> http://www.ChicagoTech.net
>> >> How to Setup Windows, Network, VPN & Remote Access on
>> >> http://www.HowToNetworking.com
>> >>
>> >>
>> >> "mugentuner" <mugentuner> wrote in message
>> >> news:0ACC8872-37F4-4949-A7FD-1507CC3F3A1E@microsoft.com...
>> >> >I cannot ping my xp desktop from my Vista laptop when doing basic
>> >> > connectivity checks. I have shared out my printer attached to the Xp
>> >> > desktop
>> >> > running home edition and want to print on the Vista laptop running home
>> >> > premium. They are both on the same workgroup. I can even ping the
>> >> > Vista
>> >> > Laptop from XP pc, but cannot ping the XP pc from the Vista laptop. I
>> >> > even
>> >> > disabled all windows firewall, Norton on the xp pc as well as mcafee on
>> >> > the
>> >> > vista to no avail. I think that by the laptop not seeing the Xp pc, it
>> >> > is
>> >> > impossible to see the shared printer from XP on the Vista laptop. How
>> >> > can
>> >> > I
>> >> > get Vista to make the connection and see the XP pc? Thanks
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Postby guest » Fri May 02, 2008 9:44 am

Lot of people are having problem connecting a vista pc to a hardware
printer server. I just finished dealing with it today.

The printer I wanted to print to is a brother HL-5240 - It is
connected via usb to Trendnet TE100-P21 (hardware print server) with a
ip of 192.168.1.200 named printserver. The port where the brother
printer is connected is named Laser_brother.

All my windows XP computers print to this printer without any problem.

My first try :

On my VISTA PC browser,: THE WRONG WAY - Got Failed Result.

1- Clic Add Printer or I typed \\192.168.1.200 (shh not forward slash
please- it is a network device - so you can browse your network it you
don't want type the ip addres)

2- Clic Add Network Printer
3- Clic Laser_brother on printserver (my trendnet printerserver and
port name)
4- oh lala, You will receive the following message : " Windows cannot
connect to the printer. Make sure that you have typed the name
correctly and that the printer is connected to network".
What wrong with this message, I did not even type the message, it came
from the print server and I know for fact that my printer is on and
working - all my xp computers are using it.
You can try any other methode and probably, it will failed.

here is the solution.

2ND TRY : THE SOLUTION - success

1- go to xp browser and type : \\printserver or \\192.168.1.200 i.e
network browse to your printserver device.

2- double clic on the printer you want to install - You will receive a
message stating that " windows cannot connect to the printer .....

3.- Close that stupid windows and now go back to the add printer
windows.

4- clic on add printer
5- add local printer
6- clic Use an existing port
7- Select \\192.168.1.200\laser_Brother (CLIENT RENDERING SIDE
PROVIDER)
8- ok and you are done - You can now print.


NOTE : YOU NEED TO CHOOSE CLIENT RENDERING SIDE PROVIDER - It is the
key of the problem.

Email me if you still hae problem
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Postby chicagotech » Wed Jul 09, 2008 10:06 am

thank you! thank you! thank you! I had to download appropriate driver, but
your method defintely worked!

"OPSMP" wrote:

> Here is one that i used it has worked for me sofar. Hope it helps
>
> Steven Thibodeaux
>
> > To share printers across a network between Vista x64 and any other operating
> > system do the following.
> >
> > Vista
> > ------
> > Click Start >> Control Panel >> Hardware and Sound >> Printers
> > Click on Add a printer
> > Select Add a local printer
> > Create a new port >> Local Port >> Click on Next
> > Enter the port name for the network printer (i.e. \\Computer Name\Printer
> > Name)
> > Select the printer from the list
> > Continue until the printer is installed.
> >
> > Other operating systems
> > ----------------------------
> > Find the Add printer wizard and do exactly the same method as for Vista.
> >
> > With any luck your printer will already have printer drivers included with
> > Vista and obtaining drivers for other operating systems if they are missing
> > should not be a problem.
> >
>
> "Ed" wrote:
>
> >
> > Having problems connecting to a printer on a XP desktop via wireless router,
> > from a laptop running Vista. Other xp laptop can connect to xp desktop and
> > print with no problems. However when I try to connect to the xp desktop
> > printer from the vista laptop, a message box appers saying 'Windows cannot
> > coonect to the printer, access is denied'.
> >
> > I have shared the printers on both computers and set up private network and
> > print sharing on the vista laptop using the network discovery.
> >
> > Apologies for posting same question again.
> >
> > Ed
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Re: Vista printer and name resolution issue

Postby BrianLee » Thu Jun 11, 2009 1:25 pm

Windows Vista Network Printer Off-Line syndrome. Network printers appear "Off-Line" afer Windows Vista reboots.

Thanks very much to "Paul in Montreal" for the fix as dictated.

Having followed Microsoft's advice and got nowhere, I have followed Paul's directives:

1. Use the broken off-line printer definition created to delete the UNC port associated with the printer (see step 4).

2. Purge the printer queue.

3. Delete the printer.

4. Reboot Windows Vista (to actually forget the port deleted in step 1 - otherwise it barfs).

5. Define the requiired printer as LPT1.

6. Modify the printer to bind to a new "Local" port (give it the UNC path required).

7. Print test page.

8. Reboot.

9. Print test page.

Done. What can I say?? This is my daughter's laptop and I would have preferred not to have gone through this.

Thanks very much to Paul. No thanks to Microsoft.

Best regards,
Brian
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