Window booting issue

[fenton]

My friend get a new latop work fine for 1 week. and suddenly won't boot to the window xp. It keep go back to the select boot screen. We try to boot from save mode, command prompt, last good, ect. Nothing work. And we went to the BISO for hard drive self test and it pop up the message said "fault'. Since we don't have window xp CD on the hand, we did not try to reinstall it. I just wonder if it is hardware problem. Any help will appreciate.

Fenton

[chicagotech]

Can you boot it from a bootable floppy disk?

[Bill Castner]

Since you at least see the Advanced Boot Options menu, you do have a boot.

Hopefullly the XP Edition you have came with Service Pack 2. There therefore will be a boot option to disable automaticly restarting in the event of a system error. Choose that. This should finally show you a Blue screen with an error number and error text.

Post both back to the Forum. Although if this is a brand new laptop, you seriously should consider a Warranty repair if you do not have an XP CD.

Regards.

[Big Brother]

Hi There,

I Am Afraid to tell you since it is a new laptop, take it back to the store u bought it from, and give it to them, cuz u have faulty BIOS here.

If You dont want to take it back , give us the BIOS version !!!!!!!


Regards,

BB

[fenton]

Hi,

Thank you for all the help. I will take your advise and bring it back to the store.

Fenton