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Outlook Add-ins is disable automatically

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Outlook Add-ins is disable automatically

Postby blin » Fri Sep 09, 2016 2:32 pm

Situation: The client is running Oncontact/CRM which is integrated with Outlookas Add-ins. After enabling Oncontact/CRM to Add-ins, it works. However, the add-ins disables after close the Outlook. The user needs to add it again.

Resolution: Enable it on regedit by following these steps:
1) Click on the Windows Start button, and run regedit.exe (either through the search box in Windows 7 or using "run program" in older version of Windows).

2) Open the following key in the registry:
HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\Addins\OneOutlook.Connect

3) In the right portion of the screen, you should see the values stored in this key. One of the values is "LoadBehavior". If the Data of this key is 2, then the add-in is disabled. You will need to set the value to 3 to re-enable it, and then restart Outlook.
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blin
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