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How to uninstall Endpoint manually

Permissions, Group Policy, IPSec, Virus, Spam, Spyware, Malware.

How to uninstall Endpoint manually

Postby guest » Sat Feb 27, 2010 10:39 am

How to manually uninstall Symantec Endpoint Protection client from Windows 2000, XP and 2003, 32-bit Editions
Question/Issue:
How do I manually remove Symantec Endpoint Protection client from 32-bit versions of Windows 2000, XP and 2003?


Solution:
This document addresses removal of Symantec Endpoint Protection from Windows 2000, XP, and 2003. For instructions on removing the software from Windows Vista, see the document How to manually uninstall Symantec Endpoint Protection client from Windows Vista 32-bit.

Only an administrator account with FULL administrative privileges can procede with these removal instructions. One restart is required to complete product removal.

WARNING: This manual removal document is to be used only if you don't have any other Symantec Products installed on the computer. This process may cause other Symantec products (such as Symantec Endpoint Protection Manager) to stop working properly.

WARNING: In the next steps you edit the Windows registry. Back up the registry before you make any changes to it, because incorrect changes to the registry can result in permanent data loss or corrupted files. Modify or delete only the registry keys that are specified. For instructions, see the document How to back up the Windows registry.


Step 1: Stop Services
1. Click Start > Run.
2. Type smc -stop and click OK.
3. Click Start > Run.
4. Type services.msc and click OK.
5. Right-click on each service and select Stop:
• Symantec Endpoint Protection
• Symantec Event Manager
• Symantec Network Access Control
• Symantec Settings Manager
• Windows Installer
6. Right-click on the Windows Installer service and select Properties.
7. Under "Startup type" select Disabled from the drop-down menu and click OK. This service is enabled again at the end of these instructions.
8. Close the Services window.

Step 2: End Task on Process
1. Open Task Manager.
2. Click Start > Run.
3. Type taskmgr.exe and click OK.
4. Right-click on the ccApp.exe process and select End Process.

Step 3: Open the Registry Editor (Please note: If a registry entry is not present, skip to the next one)
1. Click Start > Run
2. Type regedit.exe and click OK.
3. Delete the following key(s):
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\*\shellex\ContextMenuHandlers\LDVPMenu
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\ccEvtCli.DLL
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\ccProSub.DLL
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\ccSetEvt.DLL
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\ccSvcHst.exe
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\CliProxy.DLL]
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\HPPProtectionProviderUI.DLL
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\PatchWrap.EXE
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\ProtectionUtil.DLL
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\RTVScan.EXE
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\SavMainUI.DLL
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\SavUI.EXE
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\SepLuCallback.DLL
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\SescLU.EXE
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\SmcGui.EXE
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\SPBBCEVT.DLL
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\Srtsp32.DLL
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\AppID\SyKnAppS.DLL
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CcErrDsp.ErrorDisplay
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CcErrDsp.ErrorDisplay.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CcWebWnd.ccWebWindow
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CcWebWnd.ccWebWindow.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\cliproxy.objects
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\cliproxy.objects.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Cliproxy.ScanManagerCOMCallback
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Cliproxy.ScanManagerCOMCallback.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Drive\shellex\ContextMenuHandlers\LDVPMenu
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\EXCHNGUI.ExchngUICtrl.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Folder\shellex\ContextMenuHandlers\LDVPMenu
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\FwsCtrl.CAutoprotectFw
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\FwsCtrl.CAutoprotectFw.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\FwsCtrl.CCmcManagement
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\FwsCtrl.CCmcManagement.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\FwsCtrl.CNacManagement
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\FwsCtrl.CNacManagement.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\FwsCtrl.FwsProtectionProvider
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\FwsCtrl.FwsProtectionProvider.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\HPPProtectionProviderUI.HPPProtection
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\HPPProtectionProviderUI.HPPProtection.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\HPPProtectionProviderUI.HPPProtectionPr
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\HPPProtectionProviderUI.HPPProtectionProvider.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\INETMAILUI.InetMailUICtrl.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Features\03E4A8BF51994184DA9F240ED0F9CDD3
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products\03E4A8BF51994184DA9F240ED0F9CDD3
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\UpgradeCodes\20A7FB42A06BB49448A397B3CB77ED4D
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\LDDATETIME.LDDateCtrl.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\LDDATETIME.LDStaticDateTimeCtrl.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\LDDATETIME.LDTimeCtrl.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\LDVPCTLS.LDVPActionsCtrl.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\LDVPCTLS.LDVPEditCtrl.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\LDVPCTLS.LDVPExtensionsCtrl.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\LDVPCTLS.LDVPResultsCtrl.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\LDVPCTLS.LDVPVirusDetailsCtrl.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\LDVPDLGS.LDVPAboutDlgCtrl.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\LDVPDLGS.LDVPCompressedCtrl.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\LDVPDLGS.LDVPEmailNotifySettingsCtrl.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\LDVPDLGS.LDVPMessageConfigCtrl.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\LDVPDLGS.LDVPSchedule2Ctrl.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\LDVPDLGS.LDVPScheduleCtrl.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\LDVPDLGS.LDVPStorageViewCtrl.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\LDVPDLGS.LDVPThreatExclusionsDlgCtl.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\LDVPUI.LDVPUICtrl.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\LOTNOTESUI.LotNotesUICtrl.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PatchWrap.PatchWrapper
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PatchWrap.PatchWrapper.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ProtectionUtil.ProtectionCollection
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ProtectionUtil.ProtectionCollection.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ProtectionUtil.ProtectionProviderColl.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ProtectionUtil.ProtectionProviderCollec
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ProtectionUtil.Protection_GUID_Contai.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ProtectionUtil.Protection_GUID_Containe
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ProtectionUtil.StatusFinder
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ProtectionUtil.StatusFinder.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ProtectionUtil.StatusProblem_Autoprot.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ProtectionUtil.StatusProblem_Autoprotec
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ProtectionUtil.StatusProblem_Containe.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ProtectionUtil.StatusProblem_Container
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ProtectionUtil.StatusProblem_Definiti.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ProtectionUtil.StatusProblem_Definition
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ProtectionUtil.StatusProblem_HostInte.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ProtectionUtil.StatusProblem_HostIntegr
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ProtectionUtil.StatusProblem_NetworkA.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ProtectionUtil.StatusProblem_NetworkAcc
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ProtectionUtil.StatusProblem_NetworkQ.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ProtectionUtil.StatusProblem_NetworkQua
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ProtectionUtil.StatusProblem_Provider.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ProtectionUtil.StatusProblem_ProviderAu
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ProtectionUtil.StatusProblem_ProviderEr
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\ProtectionUtil.StatusProblem_ProviderOf
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Rtvscan.CSavInfo
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Rtvscan.CSavInfo.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Rtvscan.CSavQuarantine
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Rtvscan.CSavQuarantine.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Rtvscan.OEMSettingsManager
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Rtvscan.OEMSettingsManager.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Rtvscan.ResultsViewCOMCallback
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Rtvscan.ResultsViewCOMCallback.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Rtvscan.ScanManagerService
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Rtvscan.ScanManagerService.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Rtvscan.VirusFoundCOMCallback
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Rtvscan.VirusFoundCOMCallback.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SavMainUI.ConfigureableScanCollection
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SavMainUI.ConfigureableScanCollection.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SavMainUI.SavAutoprotectExchange
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SavMainUI.SavAutoprotectExchange.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SavMainUI.SavAutoprotectFilesystem
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SavMainUI.SavAutoprotectFilesystem.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SavMainUI.SavAutoprotectInternetEmail
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SavMainUI.SavAutoprotectInternetEmail.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SavMainUI.SavAutoprotectNotes
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SavMainUI.SavAutoprotectNotes.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SavMainUI.SavConfigureableScan
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SavMainUI.SavConfigureableScan.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SavMainUI.SavProtectionProvider
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SavMainUI.SavProtectionProvider.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SavMainUI.SavQuarantineItem
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SavMainUI.SavQuarantineItem.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SavMainUI.SavQuarantineItemCollection
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SavMainUI.SavQuarantineItemCollection.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SavMainUI.TamperProtectionProvider
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SavMainUI.TamperProtectionProvider.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SavMainUI.TamperProtectProcess
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SavMainUI.TamperProtectProcess.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SavUI.ResultsViewCOMAdapter
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SavUI.ResultsViewCOMAdapter.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SavUI.VirusFoundCOMAdapter
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SavUI.VirusFoundCOMAdapter.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SEP.AV.ScanDlgs
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SepLuCallback.SepLuCallbackHandler
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SepLuCallback.SepLuCallbackHandler.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SescLu.AvLuCallback
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SescLu.AvLuCallback.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SescLu.ContentUpdateManager
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SescLu.ContentUpdateManager.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SescLu.MonikerInfo
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SescLu.MonikerInfo.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SescLu.MonikerInfoCollection
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SescLu.MonikerInfoCollection.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SescLu.SepContentService
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SescLu.SepContentService.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Shelsel2.Shelsel2
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Shelsel2.Shelsel2.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\srtsp32.ControlEvent
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\srtsp32.ControlEvent.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\srtsp32.ErrorEvent
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\srtsp32.ErrorEvent.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\srtsp32.MountEvent
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\srtsp32.MountEvent.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\srtsp32.NonViralEvent
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\srtsp32.NonViralEvent.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\srtsp32.StateChangeEvent
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\srtsp32.StateChangeEvent.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\srtsp32.ViralEvent
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\srtsp32.ViralEvent.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SyKnAppS.LUCallback
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SyKnAppS.LUCallback.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.CommonClient.ccEvtMgr.EventManager
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.CommonClient.ccEvtMgr.EventManager.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.CommonClient.ccEvtMgr.LogManager
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.CommonClient.ccEvtMgr.LogManager.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.CommonClient.ccEvtMgr.ModuleManager
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.CommonClient.ccEvtMgr.ModuleManager.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.CommonClient.ccProSub.ProviderProxy
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.CommonClient.ccProSub.ProviderProxy.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.CommonClient.ccProSub.SubscriberProxy
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.CommonClient.ccProSub.SubscriberProxy.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.CommonClient.ccSetEvt.SettingsChangeEvent
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.CommonClient.ccSetEvt.SettingsChangeEvent.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.CommonClient.ccSetMgr.SettingsService
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.CommonClient.ccSetMgr.SettingsService.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.SSHelper
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.SSHelper.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.stCallbackManager
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.stCallbackManager.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.stCheckForUpdates
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.stCheckForUpdates.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.stDisScriptEngine
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.stDisScriptEngine.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.stHost
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.stHost.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.stHostCatalog
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.stHostCatalog.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.stInetBatchGet
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.stInetBatchGet.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.stInetConnParms
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.stInetConnParms.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.stInetGetFile
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.stInetGetFile.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.stInetTransferItem
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.stInetTransferItem.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.stLog
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.stLog.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.stLUProgressCallback
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.stLUProgressCallback.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.stPatch
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.stPatch.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.stPatchCatalog
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.stPatchCatalog.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.stSettings
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.stSettings.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.SymNeti.SymNetiProviderProxy
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.SymNeti.SymNetiProviderProxy.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.SymNeti.SymNetiSubscriberProxy
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Symantec.SymNeti.SymNetiSubscriberProxy.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SymNeti.AlertEvent
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SymNeti.AlertEvent.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SymNeti.LocationChangeEvent
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SymNeti.LocationChangeEvent.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SymNeti.LocationEvent
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SymNeti.LocationEvent.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SymNeti.LogEvent
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SymNeti.LogEvent.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SymNeti.NetworkChangeEvent
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SymNeti.NetworkChangeEvent.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SYMPROTECTUI.SymProtectUICtrl.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TSSAFILE
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VpshellEx.VpshellEx
• HKEY_LOCAL_MACHINE\SOFTWARE\Classes\VpshellEx.VpshellEx.1
• HKEY_LOCAL_MACHINE\SOFTWARE\Intel\LANDesk\AMS2
• HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\ESENT\Process\ccSvcHst
4. Browse to the following key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Exchange\Client\Extensions and delete the following values in the right pane:
• Outlook Setup Extension"="4.0;Outxxx.dll;7;000000000000000;0000000000;OutXXX
• Symantec AntiVirus Outlook Protection"="4.0;C:\Program Files\Common Files\Symantec Shared\vpmsece.dll;1;00000011111
5. Delete the following key(s):
• HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RFC1156Agent
• HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\ccApp.exe
• HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\App Paths\Smc.exe
• HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Controls Folder\Display\shellex\PropertySheetHandlers\LDVP Shell Extensions
• HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\20A7FB42A06BB49448A397B3CB77ED4D
• HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\03E4A8BF51994184DA9F240ED0F9CDD3
6. Browse to the following key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run and delete the following value in the right pane:
• ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe\
7. Browse to the following key:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellExtensions\Approved and delete the following value in the right pane:
• {8BEEE74D-455E-4616-A97A-F6E86C317F32}"="LDVP Shell Extensions
8. Search all subkeys below HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall. Delete any associated subkeys that reference: "Symantec Endpoint Protection".
9. Delete the following key(s):
• HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\COH_PVLInfo
• HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Common Client
• Optional: (Not deleting these values does not prevent re-installation)
Browse to the following key:
• HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\InstalledApps and delete the following values in the right pane:
• AMSUsageCount
• COHDataDIR
• COHDIR
• GEH
• IPSEngine
• MSL
• SAV Install Directory
• SAVCE
• Savrt
• SavSubmissionEngine
• SavSubmissionEngineData
• SPBBC
• SRTSP
• SRTSPQuarantine
• SyKnAppS
• SYKNAPPSDEF
• SymNetDrv
• VP6ClientInstalled
• VP6UsageCount
• Delete the following key(s):
• HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\PatchInst
• HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\SPBBC
• HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\SRTSP
• HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\SyKnAppS
• HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec AntiVirus
• HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection
• HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\SymNetDrv
• HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\VxMSLight
• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccEvtMgr
• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\ccSetMgr
• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Symantec Antivirus
• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Symantec Antvirus
• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\ccEvtMgr
• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\ccSetMgr
• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\SmcService
• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\Symantec Antivirus
• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\Symantec Antvirus
• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ccEvtMgr
• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ccSetMgr
• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\COH_Mon
• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Eventlog\Application\ccEvtMgr
• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Eventlog\Application\ccSvcHst
• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Eventlog\Application\Symantec AntiVirus
• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Eventlog\System\SRTSP
• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Eventlog\System\SRTSPL
• Optional:
• Browse to the following key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\FltMgr
• Change the "AttachWhenLoaded" value to 0 (zero)
10. Browse to the following key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RasMan\PPP\EAP\13 and delete the following values in the right pane:
• ConfigUiPath
• IdentityPath
• InteractiveUIPath
• Path
11. Now rename and remove the "Backup" portion from the following values so that the values match those deleted from the preceding step.
• ConfigUiPathBackup
• IdentityPathBackup
• InteractiveUIPathBackup
• PathBackup

Note: If the "Backup" entries do not exist, please re-create the appropriate values as follows (the values are of type Expandable String Value):
ConfigUiPath = %SystemRoot%\system32\rastls.dll
IdentityPath = %SystemRoot%\system32\rastls.dll
InteractiveUIPath = %SystemRoot%\system32\rastls.dll
Path = %SystemRoot%\system32\rastls.dll
12. Browse to the following key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RasMan\PPP\EAP\25 and delete the following values in the right pane:
• ConfigUiPath
• IdentityPath
• InteractiveUIPath
• Path
13. Now rename the following files by removing the "Backup" portion from the name so that the values match those deleted from the preceding step.
• ConfigUiPathBackup
• IdentityPathBackup
• InteractiveUIPathBackup
• PathBackup

Note: If the "Backup" entries do not exist, please re-create the appropriate values as follows (the values are of type Expandable String Value):
ConfigUiPath = %SystemRoot%\system32\rastls.dll
IdentityPath = %SystemRoot%\system32\rastls.dll
InteractiveUIPath = %SystemRoot%\system32\rastls.dll
Path = %SystemRoot%\system32\rastls.dll
14. Delete the following key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\RasMan\PPP\EAP\88
15. Delete the following key(s):
• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SmcService
• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SNAC
• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SnacNp
• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SPBBCDrv
• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SRTSP
• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SRTSPL
• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SRTSPX
• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Symantec AntiVirus
• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SYMREDRV
• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SYMTDI
• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SysPlant
• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\vsdatant
• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WPS
• HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WpsHelper

Step 4: Restart the Computer
Restarting the computer is REQUIRED at this time.

Step 5: Restore Network Adapters
1. Right-click on My Network Places and click Properties.
2. Right-click on the network adapter and click Properties.
3. If the "Teefer2 Driver" is listed under "This connection uses the following items:", then select the "Teefer2 Driver" and click the Uninstall button to remove the driver.
4. Click Close to close dialog box.
5. Right-click on the adapter Connection and select Repair. (Only available on Windows XP and 2003)
6. Repeat this process for each affected network adapter.

NOTE: The Teefer2 driver no longer shows under network adapter properties as of mr3.

Step 6: Folder and File System Cleanup
1. Open Windows Explorer and browse to \Documents and Settings\All Users\Application Data\Symantec folder and delete the following subfolders:
• SavSubEng
• SPBBC
• SyKnAppS
• Symantec AntiVirus Corporate Edition
2. Open the "SRTSP" folder and delete all files and subfolders within this directory except for the "SrtETmp" folder.
3. Browse to \Documents and Settings\All Users\Start Menu\Programs and delete the "Symantec Endpoint Protection" folder.
4. Browse to \Program Files\Symantec and delete the Symantec Endpoint Protection folder.

Note: If Symantec Endpoint Protection was migrated from a previous version, the folder name is "Symantec Client Security" or "Symantec AntiVirus" and needs to be deleted from the
\Program Files location.
5. Browse to \Program Files\Common Files\Symantec Shared folder and delete the following subfolders:
• COH
• Global Exceptions
• MSL
• SAVSubmissionEngine
• SPBBC
• SPManifests
• SRTSP
6. Browse to \Windows\system32\drivers folder and delete the following files:
• coh_mon.cat
• COH_Mon.inf
• COH_Mon.sys
• srtsp.cat
• srtsp.inf
• srtsp.sys
• srtspl.cat
• srtspl.inf
• srtspl.sys
• srtspx.cat
• srtspx.inf
• srtspx.sys
• symdns.sys
• symfw.sys
• symids.sys
• symndis.sys
• symndisv.sys
• SymRedir.cat
• SymRedir.inf
• symredrv.sys
• symtdi.sys
• SysPlant.sys
• teefer2.sys
• WPSDRVnt.sys
• WpsHelper.sys

Step 7: Reset Service
1. Click Start > Run.
2. Type services.msc and click OK.
3. Right-click on the Windows Installer service and select Properties.
4. Under "Startup type" select Manual from the drop-down menu and click OK.
5. Close Services.
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Re: How to uninstall Endpoint manually

Postby guest » Sat Feb 27, 2010 10:40 am

To uninstall Endpoint from windows Vista, windows 7 and windows 2008 32 bit, please follwo these steps:

Stop Symantec Endpoint Protection
Click Start > Run.
Type msconfig
Click OK.
On the Startup tab, uncheck Symantec Security Technologies.
In the Services tab, uncheck the following (not all may be present):
Symantec Event Manager
Symantec Settings Manager
LiveUpdate
Symantec Management Client
Symantec Network Access Control
Symantec Endpoint Protection
Click OK, and then restart the computer.
After the computer starts up, an alert appears. Check the box and click OK.


Remove the Teefer2 driver
Click Start > Settings > Control Panel > Network Connections.
Click a connection.
In the dialog, click Properties.
Select Teefer2 Driver and click Uninstall.
You will need to repeat these steps for each Network Connection.
Restart the computer.

Remove Symantec Endpoint Protection from the registry
Run the Windows Installer Cleanup Utility to remove Symantec Endpoint Protection 11.0.
The Windows Installer Cleanup Utility can be found at the following URL: http://support.microsoft.com/default.as ... -us;290301

Notes:
After removing Symantec endpoint Protection with the Windows Installer Cleanup Utility:
Symantec Endpoint Protection does not appear in Add/Remove Programs.
Symantec Endpoint Protection services are still present.
Symantec Endpoint Protection may still be operational.

Click Start > Run.
Type regedit and Click OK.
In the Windows registry editor, in the left pane, delete the following keys if they are present. If one is not present, proceed to the next one.

HKEY_CLASSES_ROOT\*\Shellex\ContextMenuHandlers\LDVPMenu
HKEY_CURRENT_USER\Software\Symantec\Symantec Endpoint Protection
HKEY_LOCAL_MACHINE\SOFTWARE\Sygate Technologies, Inc.
HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\InstalledApps, SAVCE value only
HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Symantec Endpoint Protection
HKEY_LOCAL_MACHINE\SOFTWARE\Whole Security
HKEY_LOCAL_MACHINE\SOFTWARE\Intel\LANDesk
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\LiveUpdate
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SevInst
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\VirtualDeviceDrivers
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ccEvtMgr
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ccSetMgr
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\eeCtrl
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\EraserUtilRebootDrv
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\LiveUpdate
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NAVENG
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\NAVEX15
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SmcService
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SNAC
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SnacNp
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SPBBCDrv
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SRTSP
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SRTSPL
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SRTSPX
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Symantec AntiVirus
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SymEvent
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SYMREDRV
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SYMTDI
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Teefer2
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Wps
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\WpsHelper
HKEY_LOCAL_MACHINE\SYSTEM\Symantec
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Eventlog\Application\ccSvcHst
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Eventlog\Application\LiveUpdate
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Eventlog\Application\SescLU
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Eventlog\Application\Symantec AntiVirus

Navigate to the following key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall
Select Uninstall.
Select Edit
Click Find.
Type symantec
Click Find Next.
A value appears in the right pane that includes the word Symantec, in a key that is still in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall.
If the key that is selected is still in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall, delete the key (in the left pane), and then repeat the search.
If the key that is selected is not in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall, continue to the next step.
Remove any values with "Symantec" in the path from the following key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDlls

Search for the following strings, and delete any registry keys that contain them:
331D64B67B1D6024FAD99FA7FAAE8F3
Vpshell2
VpShellEx
Navigate to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Components\.
Under the following registry keys, delete the registry key 12AD9A2D657B7654F96A2EA43F3166B3:
0E3118066B3FEE6C0AF18C3B9B1A1EE8
2A31EAB9FA7E3C6D0AF18C3B9B1A1EE8
6EC3DF47D8A2C9E00AF18C3B9B1A1EE8
7ABFE44842C12B390AF18C3B9B1A1EE8
C9AE13788D0B61F80AF18C3B9B1A1EE8
DA42BC89BF25F5BD0AF18C3B9B1A1EE8


Remove Symantec Endpoint Security files and folders
Restart the computer into Safe Mode. To enter Safe Mode on Windows Vista and Windows 7, read the Microsoft article Start your computer in safe mode.
In Safe Mode, log on as the Administrator account.
Delete the following files and folders. If a file or folder is not present, proceed to the next one.
C:\Program Files\Symantec\Symantec Endpoint Protection (Or the appropriate directory if you installed in a different one)
C:\Program Files\Symantec\LiveUpdate (Or the appropriate directory if you installed in a different one)
C:\Program Files\Symantec\ (Or the appropriate directory if you installed in a different one)
C:\Program Files\Common Files\Symantec Shared
C:\Users\All Users\Microsoft\Windows\Start Menu\Programs\Symantec Endpoint Protection
C:\ProgramData\Symantec
Delete the following driver files in C:\Windows\System32\drivers. In all cases delete the files with the extensions .sys, .cat, and .inf with the following prefixes:
Coh_Mon
SrtSp
SrtSp64
SrtSpl
SrtSpl64
SrtSpx
SrtSpx64
SymDns
SymDns64
SymEvent
SymEvent64x86
SymFw
SymIds
SymNdis
SymNdisv
SymRedir
SymRedrv
SymTdi
SysPlant
Teefer2
Wgx
WpsDrvnt
WpsHelper
Delete the following driver files in both C:\Windows\System32 and C:\Windows\SysWOW64:
BugslayerUtil.dll
Cba.dll
FwsVpn.dll
Loc32Vc0.dll
MsgSys.dll
Nts.dll
Pds.dll
SysFer.dll
SymVPN.dll
Go to C:\Windows\Installer\.
For each file in C:\Windows\Installer, right-click the file and select Properties.
On the Summary tab, check to see whether the file was created by Symantec. If it was, delete the file.
Repeat steps 6-9 for every file in the folder.

Remove the Teefer driver
Click Start > Search, type cmd, and press Ctrl+Shift+Enter to start a command prompt with Administrator privileges.
Type pnputil -e to list the Symantec drivers in the driver store.
Type pnputil -f -d oem<n>.inf to remove Symantec drivers from driver store, where <n> is a number corresponding to one of the Symantec drivers listed in the previous step.
Type exit to close the command prompt.
In the Windows registry editor, navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E972-E325-11CE-BFC1-08002bE10318}.
Delete any keys that have a value of ComponentId that is set to symc_teefer2mp.
Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\DeviceClasses\{ad498944-762f-11d0-8dcb-00c04fc3358c}.
Delete any sub keys that have a name containing SYMC_TEEFER2MP.
Navigate to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\DeviceClasses\{cac88424-7515-4c03-82e6-71a87abac361}.
Delete any sub keys that have a name containing SYMC_TEEFER2MP.
Close the Windows Registry Editor.
In the Device Manager (devmgmt.msc), go to Network Adapters, and delete all entries with "teefer" in them.
Delete any network adapters to which teefer was attached.
This causes the adapters to be reinstalled. This step must be done in order for there to be network connectivity after you restart the computer.
Restart the computer into normal mode.
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