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failed to install WCS 2.2

Cisco Router, Firewall, VPN, SDM, ASA and Switch

failed to install WCS 2.2

Postby guest » Mon May 14, 2012 3:46 pm

Situation: The client tries to install Cisco WCS 2.2 on Windows 2003. It failed to install it.

Quoted from teh Internet:
A. If you try to install the WCS Version 2.2 or older, this installation failure can be due to incompatible Java versions that were previously installed on the machine. In order to resolve this, go to Windows Add/Remove programs and remove any old Java installations. Run the WCS installer again. The WCS includes its own Java version. Also make sure that you do not run the installer with PCAnywhere from a remote machine or from a remote terminal with no graphics capability.

If you try to install the WCS Version 3.0 or later, use InstallAnywhere. If there is an issue with the installer, bring up the installer in debug mode. Double click on the installer icon and hold down the control key to bring up a command window in which logs of debug statements are printed. These debugs can be used to troubleshoot the root cause of the problem.
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