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2008 Cluster Disk cannot bring online - System error 5018

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2008 Cluster Disk cannot bring online - System error 5018

Postby guest » Tue Oct 09, 2012 4:50 pm

I´ve created a Cluster Active/Passive over Windows Server 2008 Enterprise Edition x64 with two nodes . The specifications are:

Servers: HP Blade ProLiant BL480c G1.

HBAs: QLogic QMH2462 4Gb FC HBA for HP c-Class BladeSystem

Storage: NAS EMC win Powerpath 5.2 as my MPIO

After i create the new cluster the disk attached are detected but not bring online with the message "The cluster resource could not be brought online by the resource monitor" and if a try to do it by the power shell with cluster res "Cluster Disk 2" /on it doesn´t work too, cause display the same message:

Bringing resource 'Cluster Disk 2' online...

System error 5018 has occurred (0x0000139a).
The cluster resource could not be brought online by the resource monitor.


Principaly the Cluster Log Says:
00000e2c.00000c5c::2008/11/18-22:09:17.059 ERR [RES] Physical Disk <Cluster Disk 1>: OnlineThread: Error 1 bringing resource online.
00000e2c.00000c5c::2008/11/18-22:09:17.059 ERR [RHS] Online for resource Cluster Disk 1 failed.
00000d90.00000c10::2008/11/18-22:09:17.059 INFO [RCM] HandleMonitorReply: ONLINERESOURCE for 'Cluster Disk 1', gen(7) result 5018.
.... and the same for all the other disk attached.


Disk <Cluster Disk 2>: Arbitrate request: FastPath 0
00000834.00000a00::2008/11/14-21:20:47.968 ERR [RES] Physical Disk <Cluster Disk 2>: Failed to register key, status 1
00000834.00000a00::2008/11/14-21:20:52.086 ERR [RES] Physical Disk <Cluster Disk 2>: OnlineThread: Unable to arbitrate for the disk. Error: 1.
00000834.00000a00::2008/11/14-21:20:52.086 ERR [RES] Physical Disk <Cluster Disk 2>: OnlineThread: Error 1 bringing resource online.
00000834.00000a00::2008/11/14-21:20:52.086 ERR [RHS] Online for resource Cluster Disk 2 failed.

---------------------------------------------------------------------------------------------------------------------------------
I've tried a lot of conbinations with services offline on one node or powered off, etc.

This nodes was on a Win2003 Cluster with the same storage, So i don´t know if this could be some driver, compatibiliti, MPIO upgrade needed, or some specific with the new version or process to build and handle resourses by Win2008.


¿Does anyone know what could be the cause or some configuration that could help?


Until discover the specific problem or cause i´ll do the following i i´ll notice you if that work




- Ensure Microsoft STORPort hotfix Q943545 (ref: http://support.microsoft.com/kb/Q943545/en-us) is installed to both nodes.

- Upgrade to the latest EMC qualified HBA firmware (Boot code) 1.64 (BIOS v1.26)

- Upgrade HBA driver to the latest EMC qualified ver 9.1.7.16

- Flash HBA parameters NVRAM setting to correct HBA parameters to EMC approved settings.

(Ref: page 37 on http://filedownloads.qlogic.com/files/D ... _23_08.pdf.
Also see page 124 to 126 for a procedure 'Updating the flash BIOS'... NVRAM settings for the HBAs can be flashed via SANsurfer by clicking Update NVRAM.)
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Re: 2008 Cluster Disk cannot bring online - System error 5018

Postby guest » Tue Oct 09, 2012 4:50 pm

On the Failover Cluster Validation Report, displays an error over "List Potential Cluster Disks" area. The specific message is:


"Checking that multi-path I/O (MPIO) works for disk with identifier c70988a3 on node <NodeFQDN>.

Multi-path I/O (MPIO) does not work for disk with identifier c70988a3 on node <NodeFQDN>
Multi-path I/O (MPIO) software is not installed or not working propertly on node <NodeFQDN>"


I understand that this indicates a MPIO software issue (in this case PowerPath) so Im trying to find some requierements to ask to EMC support people, because they says that EMC NS20 with PowerPath 5.2 works with Win2008 and they were checking the EMCReport to confirm.


Thanks I´ll ask / check the following:

•Storage Compatibility
•Support of persistent reservations on the array
•The config status about PRE falg and SPC2, OS2007 flags.
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Re: 2008 Cluster Disk cannot bring online - System error 5018

Postby guest » Tue Oct 09, 2012 4:50 pm

Thorsten Wujek & John Toner Thanks for all your guidance and helpful comments and im so sorry because i wrote some confused things. We´ve solved the issue in collaboration with EMC Support people. I'll describe the scenario, issue, cause and solution at following:

Environment:
OS: Microsoft Windows Server 2008
Application SW: Microsoft Cluster Server (MSCS)
Product: EMC Symmetrix DMX-3

Symptom 1
Cluster Validation fails with error: Failed to Register PR key for cluster disk 0 from node <nodename> status 1

Symptom 2
The persistent reserve test fails even though all of the cluster disks


Symptom 1 Cause
The vcmdb is also visible to both hosts and the validation test chooses this disk to test persistent reservations. The vcmdb does not have SCSI-3 Persistent Reserve enabled by default.

Symptom 1 Fix
The vcmdb must be made invisible to disk management. This can be done in one of the following ways.

•From a host perspective, this can be accomplished by right-clicking the disk in Device Manager and selecting disable. This can also be done through Disk Manager by right-clicking on the VCM device, choose Properties > then select the Drivers tab > and click Disable for this device.
•From a Symmetrix perspective, this can be accomplished by unmapping the vcmdb from the FA port. Note that this will affect all hosts attached to this port.
Symptom 2 Cause

• For Windows 2008, you need the following director bits set: Common Serial Number (C), Enable Auto Negotiation (EAN), Enable Point-to-point (PP), Host SCSI Compliance 2007 (OS2007), SCSI-3 SPC-2 Compliance (SPC-2), Unique World Wide Name (UWN)
• For Windows 2008 failover clusters, you need the director bit SCSI-3 compliance (SC3), and the "Persistent Reservation" (PER) bit must be enabled on each Symmetrix DMX device used.
Symptom 2 Fix

How to set the SCSI3 Persistent reservation bit

Host: Open Systems
OS: Unix
OS: Microsoft Windows

Fact SCSI3 persistent reservation it is also known as the PER bit
Fact Persistent Reservations - PER flag

Fix 1. Create command (text) file with any text editor with syntax:

set device xxx attribute=SCSI3_persist_reserv; (xxx=Symmetrix device number)

2. Run the "symconfigure" command with the "prepare" option. This will check the syntax of the command file and verify whether the Symmetrix is prepared to handle the requested configuration change.

symconfigure -sid yyy -f commandfilename prepare (yyy=symm serial number)

3. Run the "symconfigure" command with the "commit" option to actually execute the change in the Symmetrix.

symconfigure -sid yyy -f commandfilename commit
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