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SCCM server is generating errors 5480 and 5438

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SCCM server is generating errors 5480 and 5438

Postby guest » Sun Dec 04, 2011 11:14 pm

I have a SCCM 2007 SP2 R3 server running on a Windows 2008 R2 Standard (SP1).

The Database in on different server running SQL 2008 R2 on Windows 2008 R2.



The SCCM server is generating errors 5480 and 5438.



In troubleshooting these errors.

1. I have found that the groups SiteSystemToSQLConnection and SMS_SiteSystemToSQLConnection do not exist on the DBMS server. However, they do exist on the SCCM server.

2. The account used by the Management Point can access the Database.

3. The SQL server is running as an AD account that has the right to set its own SPN and it has done so.

4. The role SMS Management Point Role msdbrole_MP exists but will a different name.



This seems to point to an issue with IIS.



Therefore, my question is how do I verify IIS is configured correctly?



SMS_MP_CONTROL_MANAGER Error 5480



MP Control Manager detected DMP is not responding to HTTP requests. The http status code and text is 404, Not Found.



Possible cause: DMP encountered an error when connecting to SQL Server.

Solution: Verify that the SQL server is properly configured to allow Device Management Point access. If using a standard SQL security account, verify that the SQL Server is configured to allow standard SQL Security; or configure the Device Management Point to use an NT integrated security account, with appropriate access. If using integrated security, verify the account used by the DMP to connect to the SQL server is a member of the SMS_SiteSystemToSQLConnection_<sitecode> group on the SQL server, that the account is not locked out, and that the account password is not expired. (In standard security, the default account is SMS_SQL_RX_<sitecode>.)



Possible cause: The SQL server Service Principal Names (SPNs) are not registered correctly in Active Directory

Solution: Ensure SQL server SPNs are correctly registered. Review Q829868.



Possible cause: Internet Information Services (IIS) isn't configured to listen on the ports over which SMS is configured to communicate.

Solution: Verify that the designated Web Site is configured to use the same ports which SMS is configured to use.



Possible cause: The designated Web Site is disabled in IIS.

Solution: Verify that the designated Web Site is enabled, and functioning properly.



Possible cause: The SMS ISAPI Application Identity does not have the requisite logon privileges.

Solution: Verify that the account that the SMS ISAPI is configured to run under has not been denied batch logon rights through group policy.



For more information, refer to Microsoft Knowledge Base article 838891.



SMS_MP_CONTROL_MANAGER Error 5438



MP Control Manager detected management point is not responding to HTTP requests. The HTTP status code and text is 404, Not Found.



Possible cause: Management point encountered an error when connecting to SQL Server.

Solution: Verify that the SQL server is properly configured to allow Management Point access. Verify that management point computer account or the Management Point Database Connection Account is a member of SMS Management Point Role (msdbrole_MP) in the SQL Server database.



Possible cause: The SQL Server Service Principal Names (SPNs) are not registered correctly in Active Directory

Solution: Ensure SQL server SPNs are correctly registered. Review Q829868.



Possible cause: Internet Information Services (IIS) isn't configured to listen on the ports over which SMS is configured to communicate.

Solution: Verify that the designated Web Site is configured to use the same ports which SMS is configured to use.



Possible cause: The designated Web Site is disabled in IIS.

Solution: Verify that the designated Web Site is enabled, and functioning properly.



Possible cause: The SMS ISAPI Application Identity does not have the requisite logon privileges.

Solution: Verify that the account that the SMS ISAPI is configured to run under has not been denied batch logon rights through group policy.



For more information, refer to Microsoft Knowledge Base article 838891.
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Re: SCCM server is generating errors 5480 and 5438

Postby guest » Sun Dec 04, 2011 11:15 pm

Hello - I would suggest you to go through the below article.

How to Configure Windows Server 2008 for Site Systems
http://technet.microsoft.com/en-us/libr ... 31377.aspx
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