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Vista VPN Error 807

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Vista VPN Error 807

Postby chicagotech » Mon Dec 03, 2007 8:03 pm

Q: If you use XP conenct windows 2003 VPN server, I can establish the VPN abd access all resources. However, when I try my new Vista laptop, I receive Error 807. How do you troubleshoot it?

A: In most cases, VPN error 807 is firewall or security software settings issue. I would double check the firewall settings.
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Re: Vista VPN Error 807

Postby chicagotech » Sun Jan 10, 2010 2:37 pm

I had a case. When I use Buffalo Grove High School wireless,, I could not use RDC and VPN. Then I found they block all RDC and VPN traffics.
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Re: Vista VPN Error 807

Postby chicagotech » Thu Apr 22, 2010 8:32 am

I just had a case, the client change the private IP address. He receive error 807. To fix it, change the IP address backk to teh original IP address.
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Re: Vista VPN Error 807

Postby chicagotech » Thu Sep 16, 2010 8:15 am

We just had a case. The problem is teh Internet is down.
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Re: Vista VPN Error 807

Postby guest » Mon Jul 11, 2011 7:34 pm

The Error code 807 states that the there is some issue between the connection of your system and vpn server. This may occur because of a transmission problem and usually results VPN latency of the Internet or simply because the VPN server has reached its maximum capacity. Try to reconnect to the VPN server. If the problem persists, contact the VPN administrator and analyze the quality of network connection.
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Re: Vista VPN Error 807

Postby guest » Mon Jul 11, 2011 7:35 pm

There is a similar error Error Code 806. This codes states that the connection between your vpn server and the system is properly established but the VPN connection could not be maintained. This typically occurs when an Internet device the firewall or router, for example between the VPN server and VPN client is not configured to allow GRE packets.
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Re: Vista VPN Error 807

Postby guest » Mon Jul 11, 2011 7:36 pm

I created a VPN server in Windows 2003 for a small business. I had did my local testing and everything works for the best mode L2TP at maximum security and PPTP. Then I wanted to do my tests the same from outside but nothing worked here. After several searches on the net, I found problem was with the Livebox who did not make the VPN pass through. I had immediately swapped for my Livebox modem / router to a compatible one and it is working now.
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Re: Vista VPN Error 807

Postby guest » Mon Jul 11, 2011 7:37 pm

I regularly find this error message on my system. Check your Internet connection. There is a strong chance that your connection is not active. If your connection is active and functional, an overload of traffic may be the cause of this error. Similarly, after several login / logout, this message can also appear. This can be also due to firewall issue on your system. Stop personal firewall and then check back.
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Re: Vista VPN Error 807

Postby guest » Mon Jul 11, 2011 7:38 pm

The problem comes from a service manager windows seven multimedia tasks. Disable it. That is how those who do not know:
Start -> Type services.msc in the search bar -> open services.
Right click on MULTIMEDIA CLASS PLANNER -> properties -> select "disabled" in the dropdown menu. There remains a problem, the service manager in windows sound depends on that you just disable. So you'll have no sound. Here is how to fix this problem:
Start -> type regedit and open regedit.
Go to: HKEY_LOCAL_MACHINE \ SYSTEM \ CurrentControlSet \ Services \ Audiosrv
On the right you will see "DependOnService" -> double-click on it.
Delete this line from the list: "MMCSS"
Restart your computer
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Re: Vista VPN Error 807

Postby guest » Mon Jul 11, 2011 7:44 pm

Microsoft has explained this error code.



ERROR_VPN_DISCONNECT 807

The network connection between your computer and the VPN server was interrupted. This can be caused by a problem in the VPN transmission and is commonly the result of internet latency or simply that your VPN server has reached capacity.



I know that the issue does not occur on other computers. Please let us know if all of the other computers are Windows XP computers, or Windows Vista computers are included. Also please let us know if the computers are in a same domain or network.



I suggest that you temporary disable the anti-virus and firewall. Then, try to connect to the VPN again. If the issue persists, I suggest that you temporary bypass the router, and try to connect. If the issue does not occur, there are some settings on the router cause this issue.
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Re: Vista VPN Error 807

Postby blin » Tue Jul 12, 2011 10:55 am

Im my case, it is internet connection issue. My office had power outage and the can't access the Internet. After the power comes back, we can establish the VPN.
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