unable to access the network resources Over Verizon FiOS

[guest]

Q: My VPN Client shows that I am Connected. Why am I unable to access the network resources?

A: This will sometimes occur when there is a problem with the IP address used by the VPN Client computer. The remote VPN Client is either using an IP address that is in a range that conflicts with the VPN network or the VPN network requires that Clients use an IP address from within a specific range. If the IP address is in conflict, the solution is to change the range of IP addresses used by the Actiontec Router. But if the VPN network requires a specific range of IP addresses, then only an administrator can provide the information that is needed. After contacting the network Admin to determine the correct IP range, the directions in the following section can be used to configure the LAN IP Address of the Actiontec Router.

To change the range of addresses used by the computer network, the router's LAN IP address must be changed. To change the LAN IP address, you must first access the User Interface of the Router at the current IP address. (The Routers that Actiontec produces for use on Verizon's FiOS Service have a default IP address of 192.168.1.1.) After accessing the User Interface, select the 'My Network' option, and then 'Network Connections' from the left-hand margin. On the 'Network Connections' page select 'Network (Home/Office), and then on the 'Properties' page click the 'Settings' button. Now in the 'General' section below 'Internet Protocol', on the line for 'IP Address' you need to do more than just change the IP address, you need to change the network. The simplest way to do this is to change the third octet, or the third section of the IP address. The third section, or octet, is 'x' in the address 192.168.x.1. Not just any number value can be used; it must be a value that is between the number '2' and the number '254'. So something like 192.168.5.1 (The third octet is '5') or 192.168.77.1 (The third octet is '77') would work. It is not enough to just change the last octet or section. That would not change the network, only the IP address. This means that the network clients would still be assigned an IP address that conflicts with the VPN sever.
(Changing the LAN IP Address will cause the Router or Gateway to assign new IP addresses that are compatible with the new LAN IP Address to all DHCP clients. Network Clients with Static IP addresses will need to be changed manually. Naturally, you will need to use the new IP address when accessing the User Interface of the device in the future.)