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How can I assign them permissions to manage the Host Server

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How can I assign them permissions to manage the Host Server

Postby chicagotech » Fri Nov 17, 2017 11:59 am

We would like to create a helpdesk group to manage our RD Host Servers remotely from their computers. I installed Remote Management Tool on their computers. When I add the Host Server to the Server Manger, I get Access denied as shown below. If I don't want to give them server local administrator rights, how and where can I assign them permissions to manage the Host Server?
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Re: How can I assign them permissions to manage the Host Server

Postby chicagotech » Fri Nov 17, 2017 11:59 am

I understand that you want to manage RDS using Remote Management Tool with non-admin accounts. If there is anything I misunderstood, please feel free to let me know.

To have a better understanding, could you please specify the OS of the target server and the OS of client computer?

Based on my search, you can try the PowerShell command “Enable-ServerManagerStandardUserRemoting -user <user name>” on the target server to allow standard users more management access rights.

Windows Server 2012 - Server Manager Troubleshooting Guide, Part II: Troubleshoot Manageability Status Errors in Server Manager

https://social.technet.microsoft.com/wi ... nager.aspx

Enable-ServerManagerStandardUserRemoting

https://technet.microsoft.com/en-us/lib ... (v=wps.630).aspx
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Re: How can I assign them permissions to manage the Host Server

Postby chicagotech » Fri Nov 17, 2017 12:00 pm

Thank you for the tip. The server is Windows 2012 R2 and workstation is windows 10.

I did use PowerShell command to assign permissions。

However, the user test2 still has a problem to manage server remote7.
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Re: How can I assign them permissions to manage the Host Server

Postby chicagotech » Fri Nov 17, 2017 12:01 pm

The command “Enable-ServerManagerStandardUserRemoting -user <user name>” allows the user to view sate such as Event logs and service date. However, it seems not able to allow standard domain user to manage RDS with Remote Server Management Tool. And I got the same result when testing it. Sorry for the inconvenience of trying it.

After discussing with other engineers, it seems that non-admin users are not able to manage RDS. In previous OS, there is the Remote Desktop Session Host Configuration console that we can give users the right of “log off” to allow then to manage RDS and terminate hung/disconnected sessions. However, this console does not exist in Windows Server 2012.

To have a better understanding, could you please specify the aim/goal for allowing non-admin users to manage RDS? Maybe there are some other methods that can reach the same goal.
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Re: How can I assign them permissions to manage the Host Server

Postby chicagotech » Fri Nov 17, 2017 12:01 pm

Adding the standard domain user to the local admin group works fine. I don't have another choice. Thank you very much for the help.
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