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530 530 5.7.1 Client was not authenticated (state 13)

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530 530 5.7.1 Client was not authenticated (state 13)

Postby chicagotech » Sat Aug 15, 2009 6:22 pm

Situation: The cleint setup Windows SBS 2008 with Exchange. They can send email to the Internet, but can't receive any Internet emails. The senders receive return message: "the error that the other server returned was: 530 530 5.7.1 Client was not authenticated (state 13).

Enable Anonymous users in Default connector under Hub Transport.
1. Go to Hub Transport under Server Configuration in Exchange Management Console.
2. On the Receive Connectors tab double-click the Default connector.
3. On the Permission Groups tab make sure that your Exchange Server has the following boxes checked:
- Anonymous users
- Exchange users
- Exchange servers
4. On the Authentication tab, make sure that you uncheck the box under Basic Authentication that says “Offer Basic authentication only after starting TLS.”
5. Restart Hub Transport service.
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Re: 530 530 5.7.1 Client was not authenticated (state 13)

Postby guest » Mon Aug 17, 2009 10:12 pm

The error code "530 5.7.1" indicates that the email delivery from sender is not authorized by the recipient server. Generally, this issue occurs because the Receive Connectors on the SBS 2008 server have not configured properly. In this case, please re-run the following wizards on the SBS 2008 server to re-configure the Receive Connectors.



Run "Connect to the Internet" and "Set up your Internet address" wizards to configure basic settings.

=============================================================

a. Open SBS Console, go to Network -> Connectivity.

b. On the Task Pane, click "Connect to the Internet". Follow the instruction to finish the wizard.

c. Click "Set up your Internet address" (i.e. IAMW). Follow the instruction to finish the wizard.

d. Click "Fix my network". Follow the instruction to finish the wizard.



For more information about these wizards, please refer to the following articles:

-----------------------------------------------------------------------------------------

Introducing the Connect to the Internet Wizard (CTIW)

http://blogs.technet.com/sbs/archive/20 ... -ctiw.aspx



Introducing the Internet Address Management Wizard: Part 3 of 3

http://blogs.technet.com/sbs/archive/20 ... -of-3.aspx
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Re: 530 530 5.7.1 Client was not authenticated (state 13)

Postby blin » Wed Aug 19, 2009 3:06 pm

After adding Anonymous users in Default Connector, you may need to restart the Exchange services or reboot. Also you may want to added the domain in Accepted domain. Please refer to this post: 550 550 5.7.1 Unable to relay (state 14) - viewtopic.php?f=1&t=7154
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Re: 530 530 5.7.1 Client was not authenticated (state 13)

Postby fenton » Wed Aug 19, 2009 3:07 pm

I believe that the "Unable to Relay" error message occurs because the server does not host the SMTP domain that the sender send to. Actually, both suggestions, (i.e. "re-run IAMW" and "add SMTP domain to Accepted Domain list"), may help fix this issue.

This is because on the SBS 2008, the IAMW perform multiple tasks, such as:

1. Configure Send and Receive Connector settings.

2. Create an Accepted Domain and Email-Address Policy using the chosen domain name, e.g. fqdn.com.

Therefore, it is not necessary to add the Accepted Domain again if you specify the SMTP domain correctly when running IAMW. It is possible that you did not specify the Accepted Domain as fqdn.com when running the wizard. In this case, you will need to manually add fqdn.com as the Accepted domain after running the wizard. After that, you also need to modify the E-mail Address Policy to include the SMTP domain: fqdn.com. Otherwise, the internal users cannot receive the e-mails heading to this SMTP domain.
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Re: 530 530 5.7.1 Client was not authenticated (state 13)

Postby reginee » Wed Jun 02, 2010 4:52 am

How do I repair a computer that starts the Fax wizard instead of Printing? I have a HP windows XP Media center computer that does not print. When I attempt to Print, the fax setup wizard starts. I can't print any type of file from any location. How do I repair this problem?
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Last edited by reginee on Fri Jun 04, 2010 6:15 am, edited 1 time in total.
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Re: 530 530 5.7.1 Client was not authenticated (state 13)

Postby chicagotech » Wed Jun 02, 2010 9:16 am

Have you added the printer? If yes, which one is default printer? Or post the Printer Manger screenshot here may help.
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Re: 530 530 5.7.1 Client was not authenticated (state 13)

Postby guest » Thu May 09, 2013 3:43 pm

Possible Causes for Error code 5.7.1

•General access denied, sender access denied - the sender of the message does not have the privileges required to complete delivery.
•You are trying to relay your mail through another SMTP server and it does not permit you to relay.
•The recipient might have mailbox delivery restrictions enabled. For example, a recipient's mailbox delivery restriction was set to receive from a Distribution List only and non-members' email will be rejected with this error.
•For Exchange Server 2003, a distribution list can be configured to restrict mail delivery from unauthenticated users. Mail that is sent by using an unauthenticated SMTP session are rejected.
Troubleshooting: Check system privileges and attributes for the contact and retry the message.
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