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Don't have Login and settings in Shoretel Workgroup

Network Sharing , TCP/IP, Internet, Wireless, Exchange, IIS, ISA and Print

Don't have Login and settings in Shoretel Workgroup

Postby chicagotech » Fri Jan 12, 2018 4:14 pm

Situation: A user doesn’t see Log In and Settings under her agent group. Also, if you go to Settings>Workgroup, you see this message: You don’t have permission to access this feature.

Resolution: you need to add the user to Workgroup Agent license instead of general license.
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