Office 2010 - Free/Busy not showing for other users

[guest]

Outlook 2010 Beta not showing anyone's (except my own) Free/Busy time in Calendar for existing or new appointments. Worked fine with Outlook 2007 client.

[guest]

Try to CTRL+Click the Outlook icon on the system tray, choose "Test E-mail Autoconfiguration", uncheck the two that have "guesssmart" in the name and run the test. What do you get?

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[guest]

I have the same issue, using Office 2010 Beta. Version 14.0.4536.1000 (32 bit) (I hope I didn't make any typo's as I cannot copy that text)

We are using exchange.

The result pane states: Autoconfiguration has started, this may take up to a minute. Autoconfiguration was unable to determine your settings. Again I was unable to copy paste....

The log about the auto discovery states: AutoDiscover to https://ourinternaldomain/autodiscover/autodiscover.xml starting

next:

AutoDiscover request completed with http status code 503

AutoDiscover to https://ourinternaldomain/autodiscover/autodiscover.xml failed (0x80004005)

the log ends with Srv record lookup for nab.com.au failed (0x8004010F)

[guest]

Hmmm....sounds like it might be a DNS problem. Have you checked your domain's DNS servers to make sure they're working properly?
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[guest]

Ok, the answer seems to be much the same as has been described in this thread already. My PC is not part of the domain, so the autodiscover url was being inferred by Outlook instead of being pulled from Active Directory. The issue i was having is that our internal DNS is not resolving the correctly inferred autodiscover url. I verified this by pulling my PC off our network, and plugging in an air card. Once I did that, i was able to successfully use the "Test E-mail autoconfiguration" tool, where previously this was crapping out trying to resolve the domain.



The solution: either add my PC to the domain, or get the DNS issues resolved.

[guest]

We had the same problem:

Free/Busy caused Outlook 2010 cras (calendars, Mouse-Over on Domain-User-Name in Outlook). Out-of-Office feature in Outlook 2010 din't work

After installing the following updates on our Exchange Server, the problem has been solved:



- MS .NET Framework 3.5 Service Pack 1 and .NET Framework 3.5 Family Update (KB951847) x64

- Update to .NET Framework 3.5 Service Pack 1 for the .NET Framework Assistant 1.0 x64 (KB963707)

- Update Rollup 10 for Exchange Server 2007 Service Pack 1 (KB981407)

[guest]

Override the DNS with the hostfile. I just added the wrong autodiscover hostname to my windows hostfile with the IP address of our exchange server and trusted the selfsigned certificate that was offered. Free-busy works like a charm.

[guest]

found the root cause of the problem,
I would like to explain that the issue occurs because when you adding delegate to a mailbox. It only grant the delegate has permission to access the room mailbox calendar folder. However, when Outlook trying to access the forwarded meeting request, it also need to access another hidden folder called Free/Busy Data. However, due to the permission issue, we could not access the folder and encounter the error. After granting delegate to have full mailbox access permission to the room mailbox, we will not encounter the error any more.
The Fix:
1. Managing Exchange 2010 with Remote PowerShell
$cred = Get-Credential
$s = New-PSSession -ConfigurationName Microsoft.Exchange –ConnectionUri https://ps.outlook.com/powershell -Credential $cred -Authentication Basic-AllowRedirection
$importresults = Import-PSSession $s



2. Command to grant delegate to have full access permission to the room mailbox

Add-MailboxPermission -Identity "Room" -User username -AccessRights FullAccess
Meeting Room1



Add-mailboxpermission “Meeting Room1” –AccessRights FullAccess –User User username@microsoft.com