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This user doesn't have an Exchange mailbox - Resolution with screenshots

Situation: Last night, the client migrated some test mailboxes to office365 successfully. However, it shows This user doesn't have an Exchange mailbox when I check the user's status. Why?


 

Troubleshooting: After checking the license, we find the Exchange Online Plan 1 is uncheck. You must check Exchange Online Plan to have the email to setup on Office 365.

A
After we check the Exchange Online Plan, it takes a few minutes to show the Primary email address.

 

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