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I don't see the IM icon in Office 365 - Resolution with screenshots

Q: I follow this article How to start IM in Office 365 - Step by step with screenshots but I don't see the IM icon. Why?

A: There are many reasons for that. 1. The user is not available. 2. The user hasn't signed in. Please refer to this page also:

How to sign in of IM in Office 365 - Step by step with screenshots

 

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