Can't access a website

Can't access a website

Case 1: the user can't access a website. However, she can access the same website using different computer. Resolution: enable Compatibility Viewer.

Case 2: Deleting IE history and cookies fixes the problem.

Case 3: It could be security software or antivirus software. Here are some cases; Can't access Internet because of security software

Case 4: It could be TCP Checksum offload issue. Check this post:

solved: Vista can't access the Internet

Case 5: It could be name resolution issue:

Vista can't access the Internet because of DNS settings

Case 6: It could be flash player issue. Please refer to this post:

Can't access a website

Case 7: Check the router settings or reset it:

Solved: Can't access the Internet

Case 8: The ISP may block the access:

Can't access one website from company

Case 9: Other case collections:

You can ping any web sites but not access them

Case 10: Can't access website because of incorrect name server: The client manage their name server for DNS. Since last Monday, the client can't access their website.

Case 11: The website may block your public IP addresses to access their website. Please refer to this post: Can't access one website

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