Can’t compose or reply using OWA

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Can’t compose or reply using OWA

Situation: when trying to compose or reply an email using Outlook Web Access, the body of the message are is not available to type with a small red "x". This happens on the newer Internet Explorer browsers (IE7 and IE8) and the reason is that Internet Explorer does not allow the ActiveX component to run. This is the solution:

1. Using Internet Explorer, login to Outlook Web Access

2. Click on "Options" in the left "Task Pane".

3. Under “E-mail Security” and Click "Install or Upgrade the S/MIME Control". You will be prompted to download the addon.

4. Click “Run” when asked about the Microsoft OWA S/MIME install and security warning.

Once the process is finished, restart IE

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