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Can't send or receive emails because low space on Exchange server

Event Viewer ID: 482.  6004, 16217, and 17004

Situation: We are running Exchange 2007. The user can't send or receive any email.

Troubleshooting: 1. Can't open queue view.

2. Exchange Transport service stop running

3. There are a lot error logged in Event Viewer as shown below: .

Log Name: Application
Source: ESE
Date: 1/13/2014 12:56:03 PM
Event ID: 482
Task Category: General
Level: Error
Keywords: Classic
User: N/A
Description:
edgetransport (2320) Transport Mail Database: An attempt to write to the file "C:\Program Files\Microsoft\Exchange Server\TransportRoles\data\Queue\trntmp.log" at offset 2097152 (0x0000000000200000) for 1048576 (0x00100000) bytes failed after 0 seconds with system error 112 (0x00000070): "There is not enough space on the disk. ". The write operation will fail with error -1808 (0xfffff8f0). If this error persists then the file may be damaged and may need to be restored from a previous backup.

Log Name: Application
Source: KSCM8
Date: 1/13/2014 12:56:02 PM
Event ID: 16217
Task Category: Transport agent of the anti-virus protection
Level: Error
Keywords: Classic
User: N/A
Description:
message processing error '58018 Innerworkings Lot A OE': System.IO.IOException: There is not enough space on the disk.

Log Name: Application
Source: MSExchange Common
Date: 1/13/2014 12:55:57 PM
Event ID: 6004
Task Category: Logging
Level: Error
Keywords: Classic
User: N/A
Description:
MessageTrackingLogs: Failed to write logs because of the error: There is not enough space on the disk.
.
Log Name: Application
Source: MSExchangeTransport
Date: 1/13/2014 12:56:04 PM
Event ID: 17004
Task Category: Storage
Level: Error
Keywords: Classic
User: N/A
Description:
Transport Mail Database: An operation has encountered a fatal error. There was not enough disk space to complete the operation. The Microsoft Exchange Transport service is shutting down. The exception is Microsoft.Exchange.Isam.IsamLogDiskFullException: Log disk full (-529)
at Microsoft.Exchange.Isam.?A0x1737085f.HandleError(Int32 err)
at Microsoft.Exchange.Isam.Interop.MJetDelete(MJET_TABLEID tableid)
at Microsoft.Exchange.Transport.Storage.DataRow.MaterializeDelete(DataTableCursor cursor)
at Microsoft.Exchange.Transport.Storage.DataRow.MaterializeToCursor(DataTableCursor cursor).

Resolution: 1. Do Exchange full backup to clear the log files.

2. Temporary solution will be enable circular in Exchange 2007 by following this how to.

How to enable/disable circular in exchange 2010

How to enable/disable circular logging in Exchange 2010. In Exchange 2010, circular logging is disabled by default. By enabling it, you reduce drive storage ...
www.howtonetworking.com/email/exch2010-1.htm  

For the best practice, it is recommended to create a disk volume for the Exchange log files only.

 

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