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Mailbox with red x

Veritas Final Error Code: a0008488 HEX (0xa0008488 HEX) or e0008488 HEX (0xe0008488 HEX)
Veritas Final Error Description:  "Access is denied"
Veritas Final Error Category:  Security Errors

Symptoms: 1. When you check Exchange System Manager, you may see some mailboxes with red x.

2. The Veritas backup may displays these errors: “Final Error Code: a0008488 HEX (0xa0008488 HEX) or e0008488 HEX (0xe0008488 HEX). Final Error Description:  "Access is denied". Veritas Final Error Category:  Security Errors.

Cause: By default a deleted mailboxes will keep for 21 days. Before the mailbox be purged, you may receive above errors and the Mailbox displays red x.

Resolutions: 1. You may wan to purge the deleted mailbox manually. Too do this, right-click on the mailbox, select Purge.

2. You may modify the System Policy to change the days for keeping the deleted mailbox. To do this, open System Manager>Administrator Groups>Domain name>System Policies, right-click on Mailbox Limit. Select Limit (Policy) tab. Under Deletion settings, change the day for Keep deleted mailbox.

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