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Windows 7 VPN client receives VPN error 691 - Resolution with screenshots

Situation: When Windows 7 VPN client accesses VPN on Windows 2003 VPN server, you may receive this message;

Error: 691: The remote connection was denied because the user name and password combination you provided is not recognized, or the selected authentication protocol you selected is not permitted on the remote access server.

We follow these suggestions but could not fix the problem.

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Resolution: Assuming the domain name, username and password are correct, you may want to enable Microsoft CHAP Version 2. To do that, open the properties of the VPN connection on the client. Click Security and check Allow these protocols.

 

 

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