Troubleshooting Windows Remote Access Connections
The remote access server does not accept a PPTP connection
Error 649 - Login failed: username,
password, or domain was incorrect
Event ID 20050, 20189 and 20078
1. The remote access server does not accept a PPTP connection.
2. Error 649 - Login failed: username, password, or domain was incorrect.
RRAS server has Event ID
4. Examine the IPCP and PPP logs on the computer running RRAS. An example of a log examination could be as follows:
The call to activate a new route is not working properly and displays error 31.
IPCP.LOG:  02:03:30: IPCP:
RasActivateRoute done (31)
5. Event ID
Event ID 20078
Cause: You may receive above errors if you configure Dial-in Media incorrectly.
733 - The PPP control protocol for this network protocol is not
available on the server
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