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 Troubleshooting the Internet slow issue using SonicWall Analyzer- Resolution with screenshots

Situation: The client has an Internet slow issue.

Troubleshooting: 1. Run SonicWall Analyzer to monitor the data usage by following this article: How to monitor the Internet Data Usage using SonicWall Analyzer- Step by step with screenshots . The Data Usage Details shows some of computers uploaded many files to the Internet.

2. From the Symantec Endpoint Protection log, we see this message: [File reputation submission] Information submitted to Symantec. Size (bytes): 1116.

Resolution: Follow this article  How to disable client submissions to Symantec Security Response - Step by step with screenshots to disable client submissions on Symantec Endpoint Protection Client Policy.


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