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VPN Error 691

Q1:I installed new Windows 2003 server standard with SP1 and all update. It is configure as DC and he is behind firewall. I try to configure RAS on it for VPN and dial-in. Everything work fine during installation. I try to connect via vpn and dial-in and it give me an error 691 (user or password are not valid on the domain). The user can connect on a workstation on the network but not on VPN or dial-in. I granted the user for dial-in access. I don't use IAS. On the server I got an error 20014. I try many thing that I found on the Internet but nothing work.

Somebody have hints for this problem?

Dany

A1: I would check the security settings first. or check this page for more details.

VPN Error 691 - Access denied because username and/or password is
invalid on the
 www.chicagotech.net/vpnerrors.htm

Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com

A2: Are you using a domain username/password? Is the RRAS server a member of the RAS and IAS server group?

I would also recommend you activate remote access policy on the server and set the clients to use this rather than dialup permission.

Bill

Q2: I finally found my problem. I desactivated Accounting provider because RAS have an error with it and I didn't know thi setting was important for RAS. So I reactivate it and try to find the error with it. So the log folder didn't exist so I create it and all my problem was solve.

Tank you very much for help

Dany

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